Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Python, AI Developer

Company: Infosys

Location: Richardson, TX

Posted Sep 16, 2025

Knowledge in DevOps processes and tools. Bachelor’s degree or foreign equivalent required from an accredited institution.

AVP Software Engineer Tech Lead

Company: DEXIAN

Location: Austin, TX

Posted Sep 15, 2025

Strong hands on experience with python for back /front end experience. Able to change design but also someone completely hands-on.

Hospital Security Guard - Taser FT

Company: Allied Universal

Location: Houston, TX

Posted Sep 16, 2025

Valid guard card/license, as required in the state for which you are applying. Driving Positions Only: Must possess a valid Driver's License with at least one…

Carpenter

Company: Adolfson & Peterson Construction

Location: Dallas, TX

Posted Sep 16, 2025

Proficient in using electrical and manual equipment and measurement tools (powered saws, hammers, builders’ level, theodolite, etc.).

Registered Nurse-Ambulatory Surgery Center Stone Oak

Company: Christus Health

Location: San Antonio, TX

Posted Sep 16, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Business Analyst III

Company: DHI Mortgage

Location: Austin, TX

Posted Sep 16, 2025

BS or BA degree in computer science, business administration, or related technical field is preferred. Coordinates and leads meetings with business leaders to…

Customer Service Representative (Bilingual)

Company: Community Choice Financial Family of Brands

Location: Dallas, TX

Posted Sep 16, 2025

Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Company-Sponsored Life and AD&D Insurance.

Facilities and Capital Projects Manager

Company: Basis Ed

Location: Austin, TX

Posted Sep 16, 2025

Requires valid driver’s license. Required HS Diploma or equivalent with bachelor’s degree in relevant field a plus. Maintain and develop vendor relationships.

Senior Lead Analyst - Data Science

Company: Infosys

Location: Dallas, TX

Posted Sep 16, 2025

At least 2 years of experience in ML model development, data engineering, and software engineering principles. This position may require travel in the US.

Licensed Plumber

Company: Goettl Air Conditioning and Plumbing

Location: Austin, TX

Posted Sep 16, 2025

Must have a valid driver's license and a satisfactory driving record. Ability to provide a basic set of your own tools. MUST HAVET Tradesman Plumber's License.

Journeyman Electrician - Residential Service

Company: Qualified Applicants

Location: Austin, TX

Posted Sep 16, 2025

Install, maintain, and repair electrical control, wiring, and lighting systems. Read and interpret technical diagrams and blueprints.

AWS Cloud Engineer

Company: CGI Group, Inc.

Location: Houston, TX

Posted Sep 16, 2025

. At least 80 consecutive hours of paid sick/safe leave (except where applicable state/local law requires more). . Paid jury duty leave, up to time summoned.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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