Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Data Center Business Analyst

Company: HCLTech

Location: Dallas, TX

Posted Sep 15, 2025

_HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex,…

Senior Tax Accountant

Company: Anonymous Confidential

Location: Dallas, TX

Posted Sep 15, 2025

Proficiency in financial report interpretation and analysis. The Tax Accountant will play a crucial role in ensuring compliance with tax regulations while…

Welder / 2nd shift

Company: Conexwest Shipping Containers

Location: Ferris, TX

Posted Sep 15, 2025

Basic understanding of design techniques, principles, and tools necessary for the precise production of technical plans, drawings, models and blueprints.

Concrete Finisher

Company: Roc Search

Location: Creedmoor, TX

Posted Sep 15, 2025

Pour, spread, and level concrete using hand tools and power tools. Ability to operate hand tools and power tools effectively.

Dir Day Ahead & Real Time

Company: CPS Energy

Location: San Antonio, TX

Posted Sep 15, 2025

Possess a valid driver’s license with a history of a safe driving record in accordance with CPSE policies, procedures, safety standards, and applicable laws and…

Voice Teacher, Violin Teacher

Company: 4/4 School of Music

Location: Plano, TX

Posted Sep 15, 2025

Having an opportunity to share what I love and seeing other people light up when they find their own inspiration is very satisfying. Our Plano school is hiring!

Roofing Sales Specialist

Company: RAFTRx Roofing + Exteriors

Location: Dallas, TX

Posted Sep 15, 2025

Inspect residential and commercial roofs for damage, and assess repair or replacement needs. Sales experience (roofing or construction is a plus but not…

IAM - Project Management

Company: HCLTech

Location: San Antonio, TX

Posted Sep 15, 2025

_HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex,…

Independent Sales Associate

Company: RAFTRx Roofing + Exteriors

Location: Dallas, TX

Posted Sep 15, 2025

Ability to work independently and manage your own schedule. Must be comfortable getting on roofs for inspections and assessments.

Controller

Company: Training, Rehabilitation & Development

Location: San Antonio, TX

Posted Sep 15, 2025

Maintain vehicle license and inspection stickers for company vehicles. Bachelor's degree in Business, Accounting or related field.

Client Accounting Manager

Company: Black Ink Business Services, LLC

Location: Austin, TX

Posted Sep 15, 2025

Ensure compliance with federal, state, and local requirements; advise leadership on necessary actions. Manage client accounts, relationships, and expectations,…

Executive Chef

Company: SIXTY VINES LA CANTERA LLC

Location: San Antonio, TX

Posted Sep 15, 2025

Partnering with the General Manager and Director of Culinary, executing, and driving the culinary direction through a deep understanding of the brand DNA of…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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