Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Powder Coater

Company: Motor Controls Inc

Location: Dallas, TX

Posted Sep 11, 2025

MCI is a 44-year-old industry leader in the design, manufacture, and assembly of electrical controls, electrical enclosures, irrigation pumps and controls,…

Truck Driver Class A

Company: Pulido & Company, LLC.

Location: Buda, TX

Posted Sep 11, 2025

Must have a valid driver’s license with a clean driving record*. The Drivers are responsible for driving and operating tractor trailers to and from…

Machinist

Company: AFC Industries

Location: Houston, TX

Posted Sep 11, 2025

Ability to troubleshoot and resolve issues with bolt threading machines and tools. Ability to read and interpret blueprints and technical specifications related…

Data Analyst Sr

Company: System One

Location: Farmers Branch, TX

Posted Sep 11, 2025

Bachelor's degree in a technical field such as computer science, computer engineering or related field required or equivalent work experience.

Licensed Residential Service Plumber

Company: Epic Plumbing

Location: Pearland, TX

Posted Sep 11, 2025

All while being able to use your professional plumbing skills and give an amazing customer experience!! Have the weekends free to spend with family and friends!

Graphic Designer

Company: Dallas Market Center

Location: Dallas, TX

Posted Sep 11, 2025

Your responsibilities will be to develop and design creative graphics, layouts, and visual content for various mediums (print, digital, etc.).

Java Full Stack Developer

Company: Apptricity Corporation

Location: Irving, TX

Posted Sep 11, 2025

HTML5, CSS3, Angular12 or equivalent front-end framework. Ground floor opportunity with a transformational, high growth IoT organization which develops, deploys…

Graphic Designer

Company: DXP Enterprises

Location: Houston, TX

Posted Sep 11, 2025

Bachelor's degree in graphic design or related field. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a…

Customer Service Representative & Retail Sales (Paid & Training)

Company: H.A.R.T. XIII INC.

Location: Houston, TX

Posted Sep 11, 2025

_H.A.R.T. XIII INC._ is hiring ambitious individuals with experience or entry-level to join our sales team. ✅ *Fast-Paced, High-Energy Environment:* Work with a…

Restaurant General Manager - Sassetta

Company: The Joule

Location: Dallas, TX

Posted Sep 11, 2025

Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service…

Midstream Project Manager – Pipelines & Facilities

Company: Hunt, Guillot & Associates, LLC

Location: Dallas, TX

Posted Sep 11, 2025

Manage vendor and contractor relationships, including bid evaluation, scope negotiations, and field oversight. Willingness to travel 25–40% within Oklahoma.

Senior Quality Software Test Automation Engineer

Company: General Motors

Location: Austin, TX

Posted Sep 11, 2025

Bachelor’s degree in computer science, Software Engineering, or related field (or equivalent experience). This role is critical in driving our testing strategy,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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