Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Multi Skilled Carpenter

Company: Ace Handyman Services of Central Houston

Location: Houston, TX

Posted Sep 06, 2025

Current and valid driver’s license. You will work out of your home on your choice of a full time or part-time basis, using your own truck or van to travel to…

Software Developer Sr (Hybrid)

Company: Lower Colorado River Authority

Location: Austin, TX

Posted Sep 06, 2025

Apply industry experience and leading practices to architect, design, develop and implement IBM Maximo Application Suite solutions to support complex business…

Post consruction cleaning/Janitor

Company: World Technical Services

Location: San Antonio, TX

Posted Sep 08, 2025

The ideal candidate will be responsible for maintaining cleanliness and orderliness in various locations, ensuring a safe and welcoming environment for all…

Senior Laboratory Operations Specialist

Company: Sonic Healthcare USA, Inc

Location: Austin, TX

Posted Sep 08, 2025

Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further…

RN, Registered Nurse - ICU Neonatal

Company: Christus Health

Location: San Antonio, TX

Posted Sep 08, 2025

Current STABLE (Post-resuscitation/Pre-transport Stabilization Care of Sick Infants) certification required from one of the following courses: Participant, Lead…

Carpenter

Company: Ace Handyman Services of West Austin

Location: Sunset Valley, TX

Posted Sep 06, 2025

A current and valid driver’s license. You MUST own your own truck or van with proof of insurance. Ownership of a standard set of tools to perform all of the…

Sr. Software Engineer, Front-End Development

Company: General Motors

Location: Austin, TX

Posted Sep 06, 2025

You’ll play a key role in shaping the user experience, driving technical excellence, and mentoring a team of talented engineers.

Retail Sales Representative

Company: Dukkeopp Services LLC

Location: Houston, TX

Posted Sep 07, 2025

As a *Sales Representative*, you’ll play a key role in driving growth by engaging directly with customers in a retail environment.

Product Engineer (Backend) - Resiquant AI

Company: Pear VC

Location: Austin, TX

Posted Sep 08, 2025

You will architect and own the backend systems that power AI-driven property risk intelligence at enterprise scale. CI/CD pipelines and deployment automation.

Senior Software Engineer - Mobile

Company: General Motors

Location: Austin, TX

Posted Sep 06, 2025

Bachelor’s degree in Computer Science or a related field, or equivalent professional experience. Bachelor’s degree in Computer Science or a related field, or…

Product Engineer (Frontend) - Resiquant AI

Company: Pear VC

Location: Austin, TX

Posted Sep 08, 2025

You’ll own the customer-facing experience that makes AI-driven building risk intelligence usable for Fortune 500 insurers. 401(k) with company match.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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