Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Installation Technician

Company: California Closets CCO

Location: Houston, TX

Posted Sep 05, 2025

Must maintain a valid driver's license and clean driving record. Maintain shop tools and equipment in safe working order (tools are provided).

Security Officer - Full Time Nights

Company: Houston Methodist Clear Lake Hospital

Location: Nassau Bay, TX

Posted Sep 05, 2025

Security Officer state license: Security Officer Non-Commissioned, submission of application within 14 days of hire date, and obtained within one year of…

Graphic Designer

Company: HCI SPORTS AND FITNESS LLC

Location: Bee Cave, TX

Posted Sep 05, 2025

Design and develop sleek, mobile-responsive webpages, landing pages, and user flows. 2+ years of professional experience in web + graphic design.

5th Grade Math Teacher

Company: School of Science & Technology

Location: San Antonio, TX

Posted Sep 05, 2025

Ability to use computers including software, database used by the district, spreadsheet and word processing software, calculator, copy machine, and telephone.

Principal Partner Solutions Architect - Cloud Platform

Company: Atlassian

Location: Austin, TX

Posted Sep 06, 2025

With a strong focus on building partner cloud capabilities, we help drive successful cloud transformations by providing technical expertise, strategic guidance,…

Janitor

Company: Senox Corporation

Location: Austin, TX

Posted Sep 05, 2025

Work in a manufacturing plant to keep it clean and tidy. Handle petty cash as needed. Will be responsible for sweeping, mopping all areas of the plant.

Machinist

Company: MDC Precision, LLC

Location: Pflugerville, TX

Posted Sep 05, 2025

Selects aligns and secures holding fixtures, cutting tools, attachments, accessories, and materials on machines such as mills, lathes, and grinders.

Senior Software Engineer- Commerce

Company: General Motors

Location: Austin, TX

Posted Sep 06, 2025

You’ll play a key role in shaping the user experience, driving technical excellence, and mentoring a team of talented engineers.

Carpenter (Door Repair Specialist)

Company: The University of Texas at Austin Facilities Services

Location: Austin, TX

Posted Sep 05, 2025

Associate degree in technical field. Repairs and installs emergency exit hardware, ceiling tile, walls (sheet rock, masonry, etc.), doors, automated doors, and…

Commercial HVAC/R and Appliance Technician (Retention Bonus for immediate start)

Company: Central Texas HVAC/R company

Location: Austin, TX

Posted Sep 05, 2025

Company-provided service vehicle and tools. 5+ years of experience diagnosing and repairing commercial refrigeration and HVAC systems.

Senior Accountant - Operators & Operations Accounting

Company: Pattern Energy Group LP

Location: Houston, TX

Posted Sep 06, 2025

Hands-on use, data entry and navigation of Pattern’s general ledger, and reporting software (Microsoft Dynamics 365, Oracle, and Power BI).

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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