Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Junior Software Developer

Company: Brundage Management Inc.

Location: San Antonio, TX

Posted Sep 02, 2025

BMC provides services to our investments through executive level management decisions, human resources, employee recruitment and training, marketing, accounting…

Junior Accountant

Company: Turn Medical

Location: San Antonio, TX

Posted Sep 02, 2025

Develop spreadsheet-based upload of invoice data to create invoices. Pay up to $30.00 per hour based on experience. Proficiency with Microsoft Word & Excel.

Software Developer - Android

Company: Paycom Payroll Llc

Location: Irving, TX

Posted Sep 02, 2025

Ideal candidate will understand the mobile world, both current state and future state. Overseeing entire SDLC from planning, design, development, integration,…

Client Success Manager - Grapevine

Company: Paycom Payroll Llc

Location: Grapevine, TX

Posted Sep 02, 2025

Comfortable with high-volume calls, persuasion and data analysis to understand client needs. Bachelor's degree in Business or related field of study.

Software Developer - iOS

Company: Paycom Payroll Llc

Location: Irving, TX

Posted Sep 02, 2025

Ideal candidate will understand the mobile world, both current state and future state. Overseeing entire SDLC from planning, design, development, integration,…

Sous Chef - Asian Cuisine

Company: Gate Gourmet

Location: Dallas, TX

Posted Sep 02, 2025

Associates degree in the Culinary Arts or a Culinary Arts certification preferred. Experience with menu design a plus. _Weekly pay for union employees_.

Mortgage Customer Service Representative (On-site)

Company: Newrez LLC

Location: Coppell, TX

Posted Sep 02, 2025

The Performing Loan Consultant will handle inbound customer service related calls, as well as, contact homeowners across the country to collect past-due…

Customer Service Associate

Company: Confidential

Location: Grand Prairie, TX

Posted Sep 02, 2025

Offer customized solutions to customers based on their individual needs and service issues, including answering questions, assisting with contract negotiations,…

Lead HVAC Technician

Company: Paramount Placement

Location: San Antonio, TX

Posted Sep 02, 2025

Complete diagnostic troubleshooting the HVAC System from wiring diagrams and schematics. Responsible for installing, maintaining, and repairing heating,…

Customer Connections Associate

Company: Vanguard Ignite Acquisitions inc

Location: Round Rock, TX

Posted Sep 02, 2025

Engage with customers in a friendly, professional manner to share product and service information. Accurately record customer details and keep organized…

Janitor

Company: Unique Cleaning Service, Inc.

Location: Dallas-Fort Worth, TX

Posted Sep 02, 2025

The successful candidates will maintain buildings in clean and orderly condition by performing routine maintenance functions. Clean, sweep, scrub, buff floors.

Territory Manager

Company: Soleo Health Inc

Location: San Antonio, TX

Posted Sep 02, 2025

Territory Manager will develop and execute the strategic market plan to achieve the business objectives and budget expectations for their Sales Territory.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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