Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Data Scientist

Company: American Bureau of Shipping (ABS)

Location: Houston, TX

Posted Sep 02, 2025

Bachelor’s degree in data science, Statistics, Computer Science, Engineering, or another relevant field degree required.

Class A CDL Solo and Team OTR Drivers: Sign-On Bonus! | San Antonio, TX

Company: Tri-National Inc.

Location: San Antonio, TX

Posted Sep 02, 2025

Up to $3,500 driver referral bonus for every driver referred, NO LIMIT on drivers referred. 24 months of recent/verifiable OTR driving experience through…

Teacher

Company: City Teaching Alliance

Location: Dallas County, TX

Posted Sep 02, 2025

Become a highly prepared educator through hands-on classroom experience, a Master of Arts in Teaching, dual certification, and unparalleled coaching and support…

Stick Welder

Company: PACESETTER PERSONNEL SERVICES

Location: Dallas, TX

Posted Sep 02, 2025

Ability to learn to utilize measuring tools such as rulers, tapes, and micrometers. Familiarity with maintenance tools and equipment.

Tradesman Plumber

Company: Casa View Plumbing

Location: Dallas, TX

Posted Sep 02, 2025

Execute residential service calls and assist journeyman plumbers. Utilize hand tools and power tools safely and effectively. Expected hours: 40 – 50 per week.

Class A CDL Solo and Team OTR Drivers: Sign-On Bonus! | San Antonio, TX

Company: Tri-National Inc.

Location: Austin, TX

Posted Sep 02, 2025

Up to $3,500 driver referral bonus for every driver referred, NO LIMIT on drivers referred. 24 months of recent/verifiable OTR driving experience through…

PRN RN

Company: The Center for Cancer and Blood Disorders

Location: Arlington, TX

Posted Sep 02, 2025

Must have telephone communication and etiquette skills. Must be certified to administer chemotherapy. Must be licensed with Texas State Board of Nurse Examiners…

AWS Solutions Architect - Energy and Utilities, AWS for Energy

Company: Amazon.com

Location: Houston, TX

Posted Sep 02, 2025

You will participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog…

Senior Security Operations Center Analyst

Company: Long View Systems

Location: Houston, TX

Posted Sep 02, 2025

Follow and establish process documentation for receipt of security alerts for monitored devices, acknowledge the receipt of the event, opening and/or updating…

Culinary Chef Instructor

Company: The Culinary Institute of America

Location: San Antonio, TX

Posted Sep 02, 2025

Bachelor Degree or equivalent in the field of Culinary Arts, Foodservice Management, Hospitality, Education or a related field.

Journeyman Electrician

Company: Pappas Restaurants

Location: Houston, TX

Posted Sep 02, 2025

Performing proper inspections of electrical systems to prevent future electrical service issues. Will be able to apply NEC Code knowledge for a proper and safe…

Licensed Journeyman Plumber

Company: ITG

Location: Austin, TX

Posted Sep 02, 2025

Valid commercial driving license preferred for transporting tools and materials to job sites. Experience in field service roles that require adaptability and…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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