Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Analytics Analyst I

Company: BigCommerce

Location: Austin, TX

Posted Aug 29, 2025

1-2 years of experience in data analysis or a related field, preferably with experience using Tableau (or similar BI tools).

Marketing Manager

Company: OnPlace

Location: Houston, TX

Posted Aug 29, 2025

Valid driver’s license with a clean driving record. Bachelor’s degree in marketing, communications, advertising, or a related field is preferred; equivalent…

Customer Service Representative

Company: Atlas Credit Co.

Location: Dallas, TX

Posted Aug 29, 2025

Provide accurate, valid, and complete information by using the right methods/tools. Make a large number of outgoing calls. 401(k) Plan with matching.

Information Technology Engineer II - IM Business Collaboration

Company: Christus Health

Location: Irving, TX

Posted Aug 29, 2025

System Integration – Integrates storage network components, subsystems, and facilities into the existing technical environment; assesses storage systems…

Carpenter

Company: JE Dunn

Location: Austin, TX

Posted Aug 29, 2025

Knowledge of all carpentry hand tools, use and own all required hand tools and pouches. Working knowledge of all concrete tools and carpentry hand tools.

Web & Graphic Designer - Sports & Fitness Center

Company: HCI Sports & Fitness

Location: Bee Cave, TX

Posted Aug 29, 2025

Design and develop sleek, mobile-responsive webpages, landing pages, and user flows. 3–5 years of professional experience in web + graphic design.

PR and Content Lead

Company: Steadily

Location: Austin, TX

Posted Aug 29, 2025

*Appeal to various audiences: *Understand the nuances of our product thoroughly and find creative ways to communicate technical product details and key selling…

Project Manager - Finance/HCM

Company: Integral Care

Location: Austin, TX

Posted Aug 29, 2025

Current and valid driver's license and a clean driving record. Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related…

Roofing Consultants: Join the Best Team Around!

Company: HOLDEN ROOFING

Location: Austin, TX

Posted Aug 29, 2025

Generate and pursue leads aggressively. I had no experience in sales or construction, nor any experience in outside sales. Full Staff Office Support Team.

Customer Service Rep

Company: CornerStone Staffing

Location: Irving, TX

Posted Aug 29, 2025

Manage inbound/outbound calls regarding prescription status, delivery scheduling, and payment. As a front-line representative, you’ll be key in driving patient…

Channel Experience Marketing Specialist

Company: Steadily Insurance Agency

Location: Austin, TX

Posted Aug 29, 2025

*Marketing copy and design: *Assist in versioning and updating B2B marketing collateral and communications assets, including brochures, landing pages, webinar…

Clinical Pharmacist- Emergency Department Overnights

Company: Methodist Health System

Location: Dallas, TX

Posted Aug 29, 2025

Licensed as a registered pharmacist by the Texas State Board of Pharmacy. Graduate of an accredited school of pharmacy. 1 year (includes residency training).

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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