Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Retail Cosmetics Sales Associate - Shiseido, Memorial City - Full Time

Company: Macy’s

Location: Houston, TX

Posted Aug 30, 2025

Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience. Use product knowledge to give expert guidance to each…

Dispatch Security Officer - Communication (FLEX)

Company: Marksman Security

Location: San Antonio, TX

Posted Aug 30, 2025

Non-Commissioned security license through the state of Texas. Manage incoming phone calls and alerts via internal communications system, national weather, and…

RN, Registered Nurse - ICU Cardiovascular

Company: Christus Health

Location: San Antonio, TX

Posted Aug 30, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

GRAPHIC DESIGN SPECIALIST I

Company: Frazer, LTD

Location: Houston, TX

Posted Aug 30, 2025

Associates degree in a related field (Graphic Design.). Excellent attention to detail and an eye for layout and design. High school diploma or GED.

Web & Graphic Designer

Company: HCI SPORTS AND FITNESS LLC

Location: Bee Cave, TX

Posted Aug 30, 2025

Design and develop sleek, mobile-responsive webpages, landing pages, and user flows. 3–5 years of professional experience in web + graphic design.

Project Manager - Ground-up Commercial Construction

Company: Michael Page

Location: Houston, TX

Posted Aug 30, 2025

Manage and align architects, contractors, and stakeholders. Identify, mitigate, and address potential project risks. Competitive base salary (120k-135k).

Pharmacist - DFW

Company: NEXT Oncology

Location: Irving, TX

Posted Aug 30, 2025

Upload resume, license(s), certification(s) and training documents into eDOCs. Develops compounding tools for all IV investigational agents and trains…

RN Registered Nurse - Labor & Delivery - OR

Company: Ascension

Location: Austin, TX

Posted Aug 30, 2025

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender,…

Traveling Trim Carpenter

Company: REZ Management

Location: San Antonio, TX

Posted Aug 30, 2025

Preferred to hold a current Journeyman Carpenter license/certificate (if required by the applicable state, city, or county). Review project plan and blueprints.

Traveling Trim Carpenter

Company: REZ Management

Location: Houston, TX

Posted Aug 30, 2025

Preferred to hold a current Journeyman Carpenter license/certificate (if required by the applicable state, city, or county). Review project plan and blueprints.

Chef, Operations

Company: TOKYO GARDENS COMPANY

Location: Houston, TX

Posted Aug 30, 2025

The ideal candidate will possess exceptional cooking skills and the ability to adapt to diverse kitchen environments.

Sous Chef

Company: Flower Child

Location: Austin, TX

Posted Aug 30, 2025

Create memorable dining experiences by exceeding guest expectations. 50% dining discount at all Fox Restaurant Concept locations.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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