Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Sous Chef

Company: Punch Bowl Social

Location: Austin, TX

Posted Aug 29, 2025

We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation,…

Environmental Services Manager - 2nd Shift

Company: Aramark

Location: Round Rock, TX

Posted Aug 29, 2025

? Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory. ? Understand performance metrics, data, order and…

Contact Center Technology Strategy & Modernization Manager

Company: Deloitte

Location: Houston, TX

Posted Aug 29, 2025

Technology Evaluation: Lead analysis and recommendations for technology selection, including AI-powered solutions, conversational bots, and advanced analytics…

Modular Installation Specialist-6

Company: Hayes Modular Acquisition LLC

Location: Austin, TX

Posted Aug 29, 2025

Operates and maintains tools and equipment – ensures safety and efficiency on-site by keeping tools in good working condition. 401(k) with Company Match.

Graphic Designer

Company: University of Texas at Austin

Location: Austin, TX

Posted Aug 29, 2025

Bachelor’s Degree in design or a design-related field. Working knowledge of AI-powered tools that can expedite and automate aspects of the design and editing…

APEX Canvass Manager

Company: Great Day Improvements: A Family of Brands

Location: Irving, TX

Posted Aug 29, 2025

You will be in the field daily, hiring and developing top talent, and setting the standard by personally producing results. $60K Salary + Commissions + Bonuses.

Form Carpenter

Company: Turner Construction Company

Location: San Antonio, TX

Posted Aug 29, 2025

Proficient knowledge of materials, methods, and tools involved in construction or repair of buildings or other structures, foundations, and framing.

Internet Enrollment Specialist

Company: Brand Forge Irving

Location: Irving, TX

Posted Aug 29, 2025

Previous experience in a sales, customer service, enrollment or a related field is a plus. Be attentive and actively listen to customers to understand what it…

Custodial Technician

Company: Galen College of Nursing

Location: Houston, TX

Posted Aug 29, 2025

Use tools ranging from common hand tools, and cleaning tools. As a Facilities Technician at Galen College of Nursing, you will perform routine and preventative…

Sr Data Scientist - eCommerce

Company: H-E-B

Location: San Antonio, TX

Posted Aug 29, 2025

H-E-B's Corporate Planning and Analysis Team develops and maintains budgets and financial systems while providing current, reliable financial data, analysis,…

Utilization Review RN - Hybrid

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Aug 29, 2025

You must hold a valid Registered Nurse License (RN). Will be required to work onsite at a BSW facility if experience any technical/connection issues.

Director of AI & Machine Learning

Company: Integrity Marketing Shared Services Center

Location: Dallas, TX

Posted Aug 29, 2025

Experience working with cloud platforms (e.g., Azure, Snowflake, Databricks), AI/ML tools (e.g., PySpark, Ragas, mlflow, LangChain, etc), and enterprise data…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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