Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Service Electrician - Residential Wireman

Company: Mend Services

Location: Buda, TX

Posted Oct 20, 2025

Residential Wireman Electrician license or equivalent certification. Ensure compliance with local, state, and national electrical codes and regulations.

Commercial Plumber

Company: Queue Labor

Location: Dallas, TX

Posted Oct 20, 2025

This position requires an *active plumbing license* and experience in all phases of commercial plumbing, including *underground, top-outs, rough-ins, and finish…

Construction Laborer

Company: JB Paving & Construction

Location: Manvel, TX

Posted Oct 20, 2025

Operate basic hand tools and power tools under supervision. Load and unload materials, tools, and supplies. Familiarity with paving tools, seal coat equipment,…

Junior Electrical Estimator (Will Train an Electrician!)

Company: Premier Technology Group

Location: Houston, TX

Posted Oct 20, 2025

Strong knowledge of electrical (NEC), construction, and cost analysis. A field electrician or Journeyman looking to get into estimating!

Business Analyst

Company: Liquid Technologies

Location: Houston, TX

Posted Oct 20, 2025

Conduct system analysis to ensure alignment between business objectives and technical solutions. Strong understanding of business process design and system…

PRN Pharmacist

Company: NPS Pharmacy

Location: Dallas, TX

Posted Oct 20, 2025

Pharmacist license in good standing in state of Texas. Answer incoming and outbound calls to patients, case managers, providers, insurance companies, etc.

Journeyman Service Electrician

Company: Mend Services

Location: Buda, TX

Posted Oct 20, 2025

Journeyman Electrician license or equivalent certification. Ensure compliance with local, state, and national electrical codes and regulations.

Facilities Cleaner – Warehouse & Parking Areas

Company: DTXT, LLC

Location: Dallas, TX

Posted Oct 20, 2025

This position plays a key role in maintaining a professional and hazard-free environment for all employees and visitors. Health, dental, and vision insurance.

Senior Tax Manager – Settlement Fund Compliance

Company: ARCHER Systems, LLC

Location: Dallas, TX

Posted Oct 20, 2025

Liaise with the India-office Tax Manager to ensure processes and procedures are in place to remain in compliance with all relevant tax regulations including…

Installation Field Engineer – (Dallas)

Company: CSF International

Location: Dallas, TX

Posted Oct 20, 2025

This role also performs installations, in-field part designs and surveys, job punch list items, and “post scope” audits to close out projects.

Coordinator, Marketing

Company: American Airlines

Location: Dallas, TX

Posted Oct 20, 2025

Ability to work with cross-functional groups and develop relationships with key stakeholders. Build Adobe dashboards to track marketing performance and develop…

Graphic Manager

Company: Exponents Insta USA Inc

Location: Dallas, TX

Posted Oct 20, 2025

With a vast catalogue of customizable booth designs, our expert team handles every detail— from creative design and project management to construction,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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