Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Maternity & Breastfeeding Store Seeks Caring Sales Associate

Company: Special Addition Maternity & Nursing Boutique

Location: Austin, TX

Posted Aug 20, 2025

*A strong communicator:* You can engage with customers, answer questions, and offer valuable insights. *Friendly and approachable: *you create a welcoming and…

Install Tech - Water Filtration Plumbing ( Austin )

Company: PurAgain Water

Location: Austin, TX

Posted Aug 20, 2025

Own a reliable truck or van and have tools for the job. Perform professional installation of water filtration systems in customer homes.

Flex Security Officers- All Shifts-Dallas

Company: United Protective Services

Location: Dallas, TX

Posted Aug 20, 2025

Engage with and understand our clients, including discovering and responding to client needs through clear and pleasant communication.

Executive Chef

Company: The Statler

Location: Dallas, TX

Posted Aug 20, 2025

Bachelor’s degree in Culinary Arts or a related field; or equivalent experience in culinary management. Ensure all kitchen operations align with the hotel’s…

Solo and Team Truck Drivers (CDL-A required)

Company: ACBXPress Corp

Location: Dallas-Fort Worth, TX

Posted Aug 20, 2025

Safely operate tractor-trailer and follow DOT regulations. Late-model trucks, weekly pay, reliable miles, and referral bonuses. No-touch dry van freight.

Senior Software Engineer, Back End (Cloud Operations Resilience Engineering)

Company: Capital One

Location: Plano, TX

Posted Aug 20, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Data Analyst - Healthcare Exp. preferred (Willowbrook)

Company: Houston Methodist Willowbrook Hospital

Location: Houston, TX

Posted Aug 20, 2025

Bachelor's degree in computer science, engineering, math, physics or related field. Assists with design and implementation of processes to ensure accurate data…

Carpenter II

Company: Zachry Group

Location: Baytown, TX

Posted Aug 20, 2025

Constructs, erects, installs, and repairs structures and fixtures of wood, plywood using hand tools and power tools. Must have Journeyman Carpenter tools.

Customer Care Representative

Company: Star Communications LLC.

Location: Dallas, TX

Posted Aug 20, 2025

Provide clear, helpful answers while maintaining a friendly and respectful tone. Troubleshoot product or service issues and ensure a smooth resolution.

Field Marketing Representative (Contractor) – Local Business Outreach

Company: Expert Computer Solutions

Location: Houston, TX

Posted Aug 20, 2025

Personally hand ECS marketing packages (provided to you) to a person at each business (preferably the decision-maker or front desk staff.).

Client Service Representative

Company: Star Communications LLC.

Location: Austin, TX

Posted Aug 20, 2025

Comfortable using CRM and support tools (e.g. Salesforce, HubSpot, Zendesk). Provide clear updates, confirmations, and information on services or processes.

Unarmed Security Officer

Company: Inter-Con Security

Location: Austin, TX

Posted Aug 20, 2025

Post 4 duties shall include but not limited to: (1) greeting customers, employees, contractors, and visitors, (2)signing customers in and out in appropriate…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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