Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

HVAC Service Technician

Company: Be Cool A/C & Heating

Location: Houston, TX

Posted Aug 19, 2025

Valid driver’s license and clean driving record. EPA certification and relevant technical qualifications. Perform maintenance and repairs of HVAC systems.

Security Officer

Company: Inter-Con Security Systems

Location: Houston, TX

Posted Aug 19, 2025

Possess a valid security officer registration card issued by the State of Texas. Escort staff and visitors on the client’s property.

Skilled Laborer Austin TX

Company: Western Construction Group

Location: Austin, TX

Posted Aug 19, 2025

Must have own “hand tools of the trade.”. Concrete Journeymen – Experience in the work tasks of concrete repair including small and large patches on horizontal…

Electrical Helper

Company: Locke Technical Services

Location: Houston, TX

Posted Aug 19, 2025

If you are passionate about electrical work and eager to learn from experienced professionals in the field, we encourage you to apply for this exciting…

Carpenter

Company: InProduction

Location: Dallas, TX

Posted Aug 19, 2025

Proficient in using electrical and manual equipment and measurement tools (powered saws, hammers, rulers etc.). Willingness to follow safety guidelines always.

Customer Service Representative

Company: Accenture

Location: Austin, TX

Posted Aug 19, 2025

Respond to inquiries in a prompt, courteous and concise manner. Ability to learn and teach via remote/off-site methods. Minimum 6 months of Medicaid experience.

Security Supervisor

Company: Inter-Con Security

Location: Houston, TX

Posted Aug 19, 2025

Provide information to tenants' employees, the public and other users and visitors or the building. The Field Supervisor is responsible for the oversight of the…

Strategic Data Analyst IV - STR Division - Austin, TX

Company: Texas Department of Transportation

Location: Austin, TX

Posted Aug 19, 2025

Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle. Serves as a liaison and division contact in area of…

Production Associate

Company: Linde Gas & Equipment Inc.

Location: Austin, TX

Posted Aug 19, 2025

1+ yr. experience in a plant or manufacturing environment preferred. Process medical and industrial gas cylinders using established plant guidelines and…

Registered Nurse - Women's Veteran Program Nurse Manager - Recruitment/Relocation Incentive

Company: US Veterans Health Administration

Location: Dallas, TX

Posted Aug 19, 2025

Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the…

Retail Sales Associate, First Colony - Full Time

Company: Macy’s

Location: Sugar Land, TX

Posted Aug 19, 2025

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register…

Sales Associate/Logistics

Company: Royal Lane Logistics

Location: San Antonio, TX

Posted Aug 19, 2025

Use CRM tools to track leads and sales activity. Generate and follow up on leads. Support sales and account management in logistics/freight.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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