Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Bulk Driver - CDL A - Northpoint - Days

Company: Coca-Cola Southwest Beverages

Location: Houston, TX

Posted Aug 19, 2025

Valid Class-A Commercial Drivers License issued by only one state or jurisdiction with NO INTERSTATE RESTRICTIONS, in accordance with FMSCA guidelines minimum…

Client Operations Associate ( Houston East )

Company: Performance Windows

Location: Houston, TX

Posted Aug 19, 2025

Maintain office (including supplies, general orderliness, and answer of customer calls, etc.). Valid Driver License with clean driving record.

Tier 1 (Hybrid- Austin, TX)

Company: Togetherwork

Location: Austin, TX

Posted Aug 19, 2025

A Tier 1 Customer Support Agent is responsible for providing front-line support to customers via phone and email. High School Diploma or equivalent.

Software Engineer II - Java/GCP/Spring Frameworks - Austin, TX OR San Antonio, TX

Company: HEB

Location: San Antonio, TX

Posted Aug 19, 2025

Strong knowledge of computer science fundamentals such as data structures, algorithms, and design patterns. Strong understanding of coding standards and design…

Customer Service Representative

Company: ThriftBooks

Location: Dallas, TX

Posted Aug 19, 2025

Physically able to work 8 hours a day, sitting at a computer, typing, answering emails, phone calls, and live chats. 2+ years of call center experience.

Digital Advertising Program Manager

Company: University of Houston

Location: Houston, TX

Posted Aug 19, 2025

Communications and marketing - manages website and content to ensure accuracy; manages social media content creation, deployment and engagement; writes and…

Armed and Unarmed Security Officer

Company: TAP SECURITY

Location: San Antonio, TX

Posted Aug 19, 2025

Pass a background screening which includes criminal background checks (local, state and federal), drug test and interviews. 1st shift- 6:30 am to 3:00 pm.

Sous Chef

Company: Brookdale Senior Living Inc.

Location: Houston, TX

Posted Aug 19, 2025

Obtain and hold any local or state required food handling/supervision/sanitation licenses and/or certifications. Part and Full Time Benefits Eligibility.

Carpenter

Company: Budget Suites of America

Location: Grand Prairie, TX

Posted Aug 19, 2025

Use power tools and hand tools to complete carpentry projects. Proficient in using power tools and hand tools. Maintain a clean and organized work area.

Master Data & Document Analyst

Company: TC Energy

Location: Houston, TX

Posted Aug 19, 2025

Bachelor’s degree in business or in a related field. Ensure appropriate quality and consistency in impact assessments, communication strategies, training, and…

Plumber Apprentice

Company: Southwaste Employment Llc

Location: San Antonio, TX

Posted Aug 19, 2025

The Plumber Apprentice, under the direction of the Responsible Master Plumber, will be responsible for performing full-service plumbing, construction,…

Security Officer (Downtown San Antonio)

Company: TAP SECURITY

Location: San Antonio, TX

Posted Aug 19, 2025

*Pass a background screening which includes: fingerprints for criminal background checks (local, state and federal), drug test and interviews.*.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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