Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Housekeeping Team Member - Gold's Gym - Austin South Central

Company: RSG Group

Location: Austin, TX

Posted Aug 18, 2025

Cleans the locker room (sweeps, mops, trash removal, dusts, cleans out lint); buffs locker/lobby room floor. Replaces or adds required supplies in locker rooms.

Welder

Company: Rotating Machinery Svcs Inc

Location: South Houston, TX

Posted Aug 18, 2025

Post High School degree in welding related field is a plus. The goal was to provide turbomachinery operators with unparalleled service based on established…

Assistant Project Manager

Company: Cumming Group

Location: Richardson, TX

Posted Aug 19, 2025

Education: Bachelor's Degree in Construction Management, Architecture, a related field, or equivalent field experience. Short and long-term disability.

ACI- CSR

Company: Lingo Staffing

Location: Austin, TX

Posted Aug 18, 2025

Take high volume inbound calls daily. Strong organizational skills and the ability to efficiently take high volume of inbound calls.

Business Analyst II

Company: NextEra Energy

Location: Houston, TX

Posted Aug 18, 2025

Conducts analyses and prepares reports that provide operation and/or technical support to business operations. Bachelor's or Equivalent Experience.

Data Analyst

Company: American IT Systems

Location: Houston, TX

Posted Aug 18, 2025

Type of Hire: Contract to Hire*. Build Reports in Power BI and Tableau for Gas Business. Develop SQL code to build out views in Google Big Query(Must be expert)…

Senior Accountant - 25% domestic travel

Company: 360 Professional Alliance, Inc.

Location: Houston, TX

Posted Aug 18, 2025

Strong knowledge of financial concepts such as accrual accounting, cash flow analysis, and financial management. Corporate accounting: 3 years (Required).

Customer Service Representative II

Company: City of Houston, TX

Location: Houston, TX

Posted Aug 18, 2025

If you need login assistance or technical support call 855-524-5627. If yes, this position is subject to random drug testing and if a promotional position,…

Software Engineering and Programming Specialist

Company: Baylor College of Medicine

Location: Houston, TX

Posted Aug 18, 2025

Continues education in computer science and information technology in order to propose and implement state-of-the-art concepts and technical solutions.

Accountant

Company: Houston Regional HIV/AIDS Resource Group

Location: Houston, TX

Posted Aug 18, 2025

Bachelor’s degree in Accounting, Finance, or a related field is preferred. This role is essential for maintaining accurate financial records, preparing journal…

Sr Analyst, Strategic Sourcing

Company: PayPal

Location: Austin, TX

Posted Aug 19, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Facilities Plumber

Company: Crothall Healthcare

Location: Dallas, TX

Posted Aug 19, 2025

Maintains communication with vendors, contractors and departmental personnel to coordinate activities and information regarding the repair, alteration and…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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