Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Accountant Associate

Company: IC Americas

Location: Houston, TX

Posted Aug 18, 2025

Assists the team to ensure the integrity of accounting information by recording, verifying, consolidating, and entering transactions.

Janitorial Worker

Company: Elite Corporate Services

Location: Houston, TX

Posted Aug 18, 2025

You will clean entrances, reception areas, offices, retail floors, back-of-house areas, restrooms, and windows. Maintain janitor closet and equipment.

Retail Sales Associate

Company: Rough country vape & smoke

Location: San Antonio, TX

Posted Aug 18, 2025

Knowledge of retail math and ability to handle cash transactions accurately. Utilize technical sales skills to explain product features and benefits to…

Plumber

Company: HEMLLC

Location: Houston, TX

Posted Aug 18, 2025

Reliable transportation & valid driver’s license. Utilize hand tools and power tools safely and effectively. The ideal candidate will have a strong background…

Customer Care Advocate

Company: 1000bulbs.com

Location: Garland, TX

Posted Aug 18, 2025

Answering inbound customer calls (about 75+ per day during peak season—yes, you’ll stay busy!). Polished phone etiquette and clear, professional communication.

Senior Support Analyst - with GDS Experience

Company: Serko Ltd

Location: Dallas, TX

Posted Aug 18, 2025

Managing client issues via our issue tracking systems, email, and telephone, you will play a key role in the Serko team by:

Fleet Business Analyst

Company: Sempra Services Corporation

Location: Houston, TX

Posted Aug 18, 2025

Identifies opportunities to educate drivers on safe driving habits and best practices. Collaborates closely with operations, projects office, field personnel,…

Busy machine shop seeking Welder/Fabricator

Company: Kimbrells' Kustom Machine Shop, Inc.

Location: Garland, TX

Posted Aug 18, 2025

Blueprint Reading: Interpret technical drawings, blueprints, and schematics to fabricate custom parts and products. High school diploma or equivalent.

Social Media Content Manager

Company: ToxEcology

Location: Dallas, TX

Posted Aug 18, 2025

Proficiency with video editing tools (Adobe Premiere Pro, Final Cut, or similar). 3+ years of experience in social media management, digital journalism, or…

Data Scientist

Company: Toyota

Location: Plano, TX

Posted Aug 18, 2025

Strong technical skills in SQL, Python, R , or other programming languages commonly used in data analysis. Work on ad-hoc data science projects.

Cell Tower Data Analyst

Company: WIVERSE

Location: Houston, TX

Posted Aug 18, 2025

A Tower Structural Analyst (TSA) is responsible for maintaining structural integrity and ‘readiness’ of assets through the use of several software tools…

Customer Service/Sales Agent

Company: Fred Loya Insurance

Location: Dallas, TX

Posted Aug 18, 2025

$14.00-$17.00!!! *+ MONTHLY INCENTIVES* *+$1,000 Sign on Bonus*. If you are currently a *LICENSED INSURANCE AGENT*- We will pay you based on your experience.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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