Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Graphic Designer

Company: Houston Community College

Location: Houston, TX

Posted Aug 15, 2025

Work with faculty and staff to develop marketing strategies and materials. Use creative skills to formulate concepts and prepare illustrations from models,…

Part-Time Registered Nurse Medicaid Waiver Home Assessments

Company: Texas Nursing Services

Location: Dallas, TX

Posted Aug 15, 2025

Current RN license in Texas (compact license accepted). The RN will work on a flexible, PRN basis as a 1099 contractor, leveraging independent scheduling while…

Senior project Manager

Company: Texas Children's Hospital

Location: Houston, TX

Posted Aug 15, 2025

Required bachelor's degree with a preferred bachelor's degree in business administration, Healthcare Administration, Nursing, or other related healthcare,…

Independent Sales Associate

Company: Dallas Family Dent

Location: Dallas, TX

Posted Aug 15, 2025

With the flexibility to operate independently and the backing of our esteemed brand, you'll have the tools you need to succeed.

Assistant Project Manager

Company: Rosch Company, LLC

Location: Round Rock, TX

Posted Aug 15, 2025

Two years in construction administration or related field. Assist in timely and professional communication between contractors, suppliers, and internal…

SOC Analyst, Senior

Company: Booz Allen

Location: San Antonio, TX

Posted Aug 15, 2025

DoD 8570 IAT or IAM level II compliant certification. Experience deploying and using cyber security tools. Applicants selected will be subject to a security…

Staff Accountant

Company: Soilworks Natural Capital

Location: San Antonio, TX

Posted Aug 15, 2025

Bachelor's degree in Accounting, Finance, or a related field. Monitor and manage cash inflows and outflows, ensuring the company maintains optimal cash levels.

Mills & Lathe CNC Programmer/Machinist [DAL]

Company: Regal Staffing Services

Location: Dallas, TX

Posted Aug 15, 2025

Conduct quality inspections using precision measuring tools (calipers, micrometers, bore gauges, etc.). Ability to read and interpret blueprints and engineering…

Customer Service and Sales Representative

Company: IndyDog

Location: Houston, TX

Posted Aug 15, 2025

We handle AT&T's fiberoptic, TV, and wireless customer service and sales support for their consumer platform. No prior experience is required as we train all of…

Crew Member - Pizza Hut DFW AIRPORT - Terminal C Gate 22

Company: Pizza Hut - DFW Airport

Location: Dallas, TX

Posted Aug 15, 2025

Handle cash transactions and ensure accurate cash management. Engage positively with coworkers and guests. Two forms of valid, government-issued identification…

Junior Business Analyst

Company: Luxoft

Location: Plano, TX

Posted Aug 15, 2025

Perform basic front-end and API testing under the guidance of senior QA engineers. Converged Process initiative focuses on a "Full Self-Service Certification"…

Regional Marketing Manager

Company: The Lisinski Law Firm

Location: Houston, TX

Posted Aug 15, 2025

3–5 years of experience in a B2C marketing role, or local field marketing. Experience with content management systems (CMS) and workflow tools is a plus.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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