Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Electrical Superintendent

Company: Walker Engineering

Location: Irving, TX

Posted Aug 14, 2025

Active Texas Journeyman Electrician license. OSHA-30 certification (if not currently certified, must be obtained within six (6) months from date of hire).

Electrical Project Manager

Company: Walker Engineering

Location: Irving, TX

Posted Aug 14, 2025

Manage financial aspects of contracts (progress billing, rental equipment, income/expenses) to protect the company’s interest and simultaneously maintain good…

Sous Chef- Maravilla at The Domain

Company: Maravilla at The Domain

Location: Austin, TX

Posted Aug 14, 2025

Makes an active contribution towards improving community relations, increasing public regard and overall awareness of the independent living and/or assisted…

Group Manager, Field Marketing

Company: Zendesk

Location: Austin, TX

Posted Aug 14, 2025

Work closely with performance marketing, email marketing, operations and other groups to ensure field marketing plans land successfully.

Sous Chef

Company: Quartino Ristorante- The Colony

Location: The Colony, TX

Posted Aug 14, 2025

Train and develop kitchen staff; train cooks/kitchen staff in the importance of consistency in preparation and presentation.

Executive Chef - Airline Catering

Company: LSG Sky Chefs

Location: Austin, TX

Posted Aug 14, 2025

Represents kitchen and kitchen staff in front of external stakeholders. Guide, motivate and develop the subordinate employees within the Human Resources Policy.

Personal Chef

Company: Confidential

Location: Austin, TX

Posted Aug 14, 2025

The ideal candidate will be passionate about fresh, high-quality cuisine, skilled in a wide range of cooking styles, and able to design creative menus tailored…

Electrical Foreman

Company: Walker Engineering

Location: Irving, TX

Posted Aug 14, 2025

Responsible for all Walker field trades on an electrical construction crew or project. This position is the first line supervisor with crew level responsibility…

Global Partner Marketing Programs Manager

Company: Zendesk

Location: Austin, TX

Posted Aug 14, 2025

Provide programmatic and operational support for the global Partner Marketing Development Funds (MDF) program, including requests, cancellations, payments,…

Group Manager, Digital Marketing

Company: Zendesk

Location: Austin, TX

Posted Aug 14, 2025

Proficiency in Excel (Pivot Tables, VLOOKUP, SUMIF formulas), Tableau, Analytics tools (GA4, Adobe, etc.), and/or other marketing tools.

Creative Director

Company: Farmhouse Stone

Location: Houston, TX

Posted Aug 14, 2025

We need someone who thrives in *fast-moving, idea-to-execution environments*, can own the brand vision from strategy to rollout, and is just as comfortable with…

Marketing Operations Lead

Company: Zendesk

Location: Austin, TX

Posted Aug 14, 2025

This person will be responsible for designing and collaborating with teams of technical data engineers and architects to enable the foundational components of…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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