Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Manager, Full-Stack Software Engineer - Fintech & Tax Domain

Company: Deloitte

Location: Austin, TX

Posted Aug 14, 2025

A bachelor's degree in computer science, software engineering, or a related discipline. Prior software engineering experience with the understanding of Business…

Chef Manager

Company: ISS

Location: Houston, TX

Posted Aug 14, 2025

The Chef Manager is responsible for leading a team and efficiently overseeing culinary, and operational functions, within the guidelines established by the…

Smart Buildings - Buildings Automation - Project Manager III

Company: Facility Solutions Group, Inc.

Location: Round Rock, TX

Posted Aug 14, 2025

Train and mentor project administrators, coordinators, entry-level project managers, project manager II, field personnel, and subcontractors to ensure quality…

Journeyman Carpenter

Company: Artisan’s Craffed Stairs

Location: Houston, TX

Posted Aug 14, 2025

Utilize hand tools and power tools safely and effectively. Provide maintenance person services including plumbing, electrical work, and minor repairs.

Customer Account Associate

Company: Altitude Marketing

Location: Dallas, TX

Posted Aug 14, 2025

A valid driver's license, reliable for driving to different client meeting locations. Assist customers manage their accounts, answer their questions, and offer…

Manager, Full-Stack Software Engineer - Fintech & Tax Domain

Company: Deloitte

Location: San Antonio, TX

Posted Aug 14, 2025

A bachelor's degree in computer science, software engineering, or a related discipline. Prior software engineering experience with the understanding of Business…

Manager, Full-Stack Software Engineer - Fintech & Tax Domain

Company: Deloitte

Location: Dallas, TX

Posted Aug 14, 2025

A bachelor's degree in computer science, software engineering, or a related discipline. Prior software engineering experience with the understanding of Business…

Manager, Full-Stack Software Engineer - Fintech & Tax Domain

Company: Deloitte

Location: Houston, TX

Posted Aug 14, 2025

A bachelor's degree in computer science, software engineering, or a related discipline. Prior software engineering experience with the understanding of Business…

Piano Teacher - Lake Travis, TX

Company: Ensemble Performing Arts

Location: Austin, TX

Posted Aug 14, 2025

At The Musicians Woodshed, our instructors design customized lesson plans for each and every student on their schedule.

Digital Marketing Manager

Company: University of Houston

Location: Houston, TX

Posted Aug 14, 2025

Communications and marketing - manages website and content to ensure accuracy; manages social media content creation, deployment and engagement; writes and…

HPT*** - Welder 2nd shift

Company: Chromalloy

Location: San Antonio, TX

Posted Aug 14, 2025

Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy…

Kitchen Supervisor | Canyon's Grill

Company: Omni Hotels & Resorts

Location: Austin, TX

Posted Aug 14, 2025

Partnering with F&B management, this individual is responsible for creating schedules, executing orders, and ensuring a quality experience for hotel guests.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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