Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Turnaround Project Controls Manager

Company: Air Products

Location: Austin, TX

Posted Aug 13, 2025

Use cost control tools to quantify and explain cost overruns. Support Event Managers with cost breakdown structure and event cost analysis.

Extrusion Operator Assistant

Company: Spr Packaging Llc

Location: Rockwall, TX

Posted Aug 13, 2025

Drive a sit-down forklift, once certified by SPR Packaging to relocate rolls. Basic housekeeping, including but not limited to keeping machines clean.

Retail Sales Associate

Company: Shiny Things for Shiny People

Location: Austin, TX

Posted Aug 13, 2025

Provide exceptional, welcoming customer service and assist guests in finding products that meet their needs. Share knowledge about crystals, metaphysical tools,…

Sr. IT Analyst - Compliance

Company: SHI International Corporation

Location: Austin, TX

Posted Aug 13, 2025

Assist IT teams and process owners with assessing compliance to control requirements, self-assessing control design and performance, and inspecting evidence of…

Clinical Staff Pharmacist, ED Pharmacist

Company: UT Southwestern

Location: Dallas, TX

Posted Aug 13, 2025

Eligible for licensure by Texas State Board of Pharmacy (TSBP) is required Upon Hire and Texas license with TSBP within 30 Days. 1 year of pharmacy experience.

Entry-Level Marketing Assistant

Company: Ice Speak Social

Location: Houston, TX

Posted Aug 13, 2025

High school diploma or equivalent; college coursework in marketing, business, or a related field preferred. Maintain organized records of marketing materials,…

Senior Information Security Engineering Analyst

Company: Global Payment Holding Company

Location: Austin, TX

Posted Aug 13, 2025

Risk Assessment - Ability to identify, communicate, and mitigate risk within technical solution designs. Relevant professional certification such as - CISSP,…

Wok Chef

Company: Republic Texas Tavern / Onesan Dim Sum & Sushi

Location: Dallas, TX

Posted Aug 13, 2025

Follow recipes while also accommodating guest modifications and dietary needs when required. Assist in training and mentoring junior kitchen staff in wok…

Sous Chef/Kitchen Manager

Company: Republic Texas Tavern / Onesan Dim Sum & Sushi

Location: Dallas, TX

Posted Aug 13, 2025

Proven experience in the culinary field with a focus on fine dining or catering. Collaborate with front-of-house staff to ensure seamless service during peak…

Site Supervisor - Commercial Roofing & Construction

Company: PROCO Roofing and Construction

Location: Grapevine, TX

Posted Aug 13, 2025

Reliable transportation and valid driver’s license. This role is critical in supporting field operations through timely material deliveries and job site…

Automation Engineer

Company: iWorkforce Solutions

Location: Houston, TX

Posted Aug 13, 2025

*A bachelor's degree in Engineering (EE, CS, ME) or a relevant technical degree is a hard requirement.*. You will be responsible for engineering, testing,…

Applications Development Technology Lead Analyst (Backend Java Developer)- VP

Company: Citi

Location: Irving, TX

Posted Aug 13, 2025

As a leader and integral part of a team, candidate is expected to have good analytical thinking, problem solving, good programming/technical fundamentals,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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