Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Welder

Company: Sunrise Plastic Enterprise, Inc

Location: Houston, TX

Posted Aug 11, 2025

We are seeking a skilled Welder with experience in fabrication and welding of various materials. The ideal candidate will have 6 months to 1 year of experience…

EVS Technician PRN

Company: Medical City Lewisville

Location: Lewisville, TX

Posted Aug 11, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). In this role, EVS colleagues have important contact with patients…

Apprentice Commercial Electrician

Company: TEAM DANIEL

Location: Austin, TX

Posted Aug 11, 2025

Assist licensed electricians in the installation, maintenance, and repair of electrical systems in industrial and commercial settings.

Low Voltage L1, L2, L3 Leads and Security Access Control Techs!!!!

Company: Work Daze LLC.

Location: San Antonio, TX

Posted Aug 11, 2025

Conduct field service calls to troubleshoot and resolve issues with existing installations. Read and interpret schematics and technical drawings to ensure…

Mechanical Pigging Assistant

Company: DD Technology Inc

Location: South Houston, TX

Posted Aug 11, 2025

Some mechanical abilities would be ideal. The right candidate will be willing to travel for short periods of time within short notices to various job sites as a…

Substitute Teacher - IDEA Houston Region (25-26)

Company: IDEA Public Schools

Location: Houston, TX

Posted Aug 11, 2025

$130 per day for non-degreed substitute teachers. $150 per day for Bachelor's degreed substitute teachers. Long-term assignments pay $140/day non degreed and $…

General Manager - Fitness Studio (South Broadway)

Company: HOTWORX - San Antonio

Location: San Antonio, TX

Posted Aug 11, 2025

Maintain CPR active certification at all times. Must live in San Antonio or willing to relocate at candidate’s own expense. 1-2 years of supervisory experience.

Security Guard

Company: Phillips and Company Secu

Location: Dallas, TX

Posted Aug 11, 2025

CPR certification and First Aid training are highly desirable. Monitor and authorize entrance and departure of employees, visitors, and other persons to…

Apprentice Electrician

Company: Lone Star Bakery, INC.

Location: San Antonio, TX

Posted Aug 11, 2025

PM electrical components and panels. Reads and understands electrical wiring diagrams. Uses multi-meter for testing and troubleshooting electrical problems.

Data Architect (Immediate Opening)

Company: IDEA Public Schools

Location: San Antonio, TX

Posted Aug 11, 2025

Provide guidance to software engineering teams on design, scalability, and performance. Design future-state analytical architecture and cloud migration roadmap.

General Manager - Fitness Studio (South Broadway)

Company: HOTWORX - San Antonio

Location: San Antonio, TX

Posted Aug 11, 2025

Maintain CPR active certification at all times. Must live in San Antonio or willing to relocate at candidate’s own expense. 1-2 years of supervisory experience.

Substitute Teacher - IDEA Tarrant County (25-26)

Company: IDEA Public Schools

Location: Dallas, TX

Posted Aug 11, 2025

$130 per day for non-degreed substitute teachers. $160 per day for Bachelor's degreed substitute teachers. Long-term assignments: $140 (non-degreed) or $180 (…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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