Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Accounting Revenue Sr Advisor

Company: Enbridge

Location: Houston, TX

Posted Aug 11, 2025

Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore…

Building Attendant I

Company: MD Anderson

Location: Houston, TX

Posted Aug 11, 2025

Must have proper coordination and motor skills in order to work with hand tools and electro-mechanical tools as job requires to perform assigned tasks.

Shift Lead Security Officer - 77030

Company: Prevail Security Services

Location: Houston, TX

Posted Aug 11, 2025

A valid driver's license and proximity to the 77030 area are required for this post. Proficiency in completing digital incident reports, basic knowledge of…

Engineering Manager

Company: OneMain Financial

Location: Irving, TX

Posted Aug 11, 2025

This position is for an experienced leader who is responsible for overseeing the performance of a team of platform engineers while driving technical strategy…

Cleaner

Company: Assett Commercial Services

Location: Pearland, TX

Posted Aug 10, 2025

Adhere to safety protocols and use appropriate cleaning agents and equipment. This is a vital role in ensuring a safe and sanitary environment for employees and…

Certified Bilingual Spanish Substitute Teacher - Up to $222 daily

Company: Kokua Education

Location: Austin, TX

Posted Aug 11, 2025

One of the following Texas Teacher Certifications (proof of valid certification required): A valid Texas Teacher's certificate is required for all Pre-K4 and…

Certified Special Education Substitute Teacher - Up to $207 daily

Company: Kokua Education

Location: Austin, TX

Posted Aug 11, 2025

Texas Teacher Certification in Special Education (EC-12) - proof of valid certification required. A valid Texas Teacher's certificate is required for all…

Weekend/Night-Only Service Plumber

Company: 1-Tom-Plumber Austin

Location: Austin, TX

Posted Aug 11, 2025

We’re looking for a licensed, experienced plumber to own the weekend and night emergency calls. Handle emergency residential & commercial plumbing calls during…

Electrician

Company: Texas Materials - Central Texas Area

Location: San Antonio, TX

Posted Aug 10, 2025

Valid state driver’s license and satisfactory driving record is required. Journeymen's license optional but highly recommended.

Sr Software Engineer

Company: Southwest Airlines

Location: Dallas, TX

Posted Aug 11, 2025

As a Senior Software Engineer at Southwest Airlines, you’ll bring advanced technical expertise to design, develop, test, document, and implement application…

Digital Graphic Designer

Company: Agora Data, Inc.

Location: Arlington, TX

Posted Aug 10, 2025

This includes but is not limited to assembling promotional materials for sales, social media graphics, website maintenance and developing new pages, email…

Part-time Substitute Teacher - Austin, TX

Company: Kokua Education

Location: Austin, TX

Posted Aug 11, 2025

Ability to pass state & federal background checks. Minimum of 48 college credit hours. Out-of-pocket costs will be reimbursed after 10 teaching assignments.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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