Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Marketing

Company: Alamo Heights Consulting

Location: San Antonio, TX

Posted Oct 16, 2025

Act as a frontline brand expert, helping maintain high standards in the field. Paid training to ensure you're equipped to succeed from day one.

Information Technology Risk and Compliance Analyst (ITS-Civil Service)

Company: City of Dallas, TX

Location: Dallas, TX

Posted Oct 16, 2025

Valid driver’s license with a good driving record. The Information Technology Risk and Compliance Analyst provides intermediate level analysis of potential…

Registered Nurse Pre Admission Testing

Company: St. David's Surgical Hospital

Location: Austin, TX

Posted Oct 16, 2025

Current State of Texas Registered Nurse (RN) license or Compact Registered Nursing License. If Compact License, Texas license must be obtained within 90 days of…

Electrician Journeyman

Company: Employees Performance Group

Location: Dallas-Fort Worth, TX

Posted Oct 16, 2025

Utilize hand tools and power tools effectively while maintaining a safe work environment. Hands-on experience using various hand tools and power tools in a safe…

Marketing and Graphic Design Specialist - Part Time

Company: City of Grand Prairie

Location: Grand Prairie, TX

Posted Oct 16, 2025

Advertising: Creates, assists with design and places advertising as appropriate within budget, matching key messages with target audiences using appropriate…

Forward Deployed AI Engineer-Palantir Foundry-Senior Associate

Company: PRICE WATERHOUSE COOPERS

Location: San Antonio, TX

Posted Oct 16, 2025

At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for…

Welder - 2nd shift

Company: MICA Steelworks Inc

Location: Euless, TX

Posted Oct 16, 2025

Ability to weld steel components with welding equipment as specified by layouts, engineering drawings, work orders, or verbal instructions.

Motorcycle Sales Representative - Teddy Morse's Cowboy Harley Davidson, Alamo City

Company: Ed Morse Automotive Group

Location: San Antonio, TX

Posted Oct 16, 2025

Valid Driver's license with motorcycle endorsement. Reach agreed upon sales targets by the deadline. Resolve customer inquiries and complaints.

Plumbing Installer

Company: Reliant Plumbing

Location: Austin, TX

Posted Oct 16, 2025

Appropriate plumbing license - Masters, Journeyman, or Tradesman License. *License & Certification*: A valid Driver's License is non-negotiable, as on-the-road…

Customer Service Representative (Multiple Locations)

Company: Texas Workforce Commission

Location: Austin, TX

Posted Oct 16, 2025

Responding to and resolving routine Employer UI/Tax inquiries received both through inbound calls, and Online callback forms. Optional 401(k) and 457 accounts.

Data Scientist - Business Analytics

Company: Apple

Location: Austin, TX

Posted Oct 16, 2025

Bachelor's degree in a related field of study, or equivalent industry experience. Demonstrated ability to collaborate with advertisers to design A/B tests to…

LA LUCHA SOUS CHEF – UP TO $70K/yr. + BONUS (Heights)

Company: Rocket Farm Restaurants LLC

Location: Houston, TX

Posted Oct 16, 2025

He/she will have a strong understanding and knowledge of various cooking methods and preparation techniques, ensuring all food is properly prepared and…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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