Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Armed Security Officers (PH) - Houston, TX

Company: Sunstates Security

Location: Houston, TX

Posted Oct 16, 2025

May perform reception duties to greet and check in visitors, operate the switchboard, and answer telephone calls during or after hours, take messages, answer…

Cybersecurity Analyst

Company: Meriplex

Location: Houston, TX

Posted Oct 16, 2025

Bachelor’s degree in a relevant field is a plus but not required. Familiar with proxy and web content filtering tools. Basic programming skills are a plus.

Senior Accountant

Company: Reece, Inc.

Location: Dallas, TX

Posted Oct 16, 2025

Operation of Office Equipment — Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment,…

Middle School Science Teacher - SST Sugar Land CP

Company: School of Science & Technology

Location: Richmond, TX

Posted Oct 16, 2025

Ability to use computers including software, database used by the district, spreadsheet and word processing software, calculator, copy machine, and telephone.

Graphic Designer

Company: Specialty Butter llc

Location: Stafford, TX

Posted Oct 16, 2025

A working knowledge of *JotForm* design integration and basic *web design* (especially Wix or Shopify) is a strong plus. Competitive pay based on experience.

Clinical Pharmacist

Company: VillageMD

Location: Austin, TX

Posted Oct 16, 2025

Active, unrestricted pharmacist license in the state of Texas required. Collaborate with prescribers, interdisciplinary care teams, patients and/or caregivers…

Territory Manager / Outside Sales - Dallas / Fort Worth, TX

Company: Backyard Products, LLC

Location: Dallas, TX

Posted Oct 16, 2025

Have a clean driving record and valid driver's license. Manage incoming warm leads that are generated through various channels. Big-box retail vendor relations.

Skilled General Construction Laborer

Company: Platinum Paving

Location: San Antonio, TX

Posted Oct 16, 2025

Must have a valid driver’s license. Knowledge of basic power tools and hand tools. Must be able to travel out of state. Knowledge of heavy equipment operations.

Carpenter

Company: San Jacinto College

Location: Pasadena, TX

Posted Oct 16, 2025

Maintain tools and equipment in good working condition. Install and repair, wood, VCT, carpet and linoleum flooring. Repair furniture, tables and chairs, etc.

Full Stack Lead Developer

Company: Citi

Location: Irving, TX

Posted Oct 16, 2025

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its…

Flex Security Officer

Company: Aztex protection agency

Location: Austin, TX

Posted Oct 16, 2025

Valid level 2 or 3 license provided by the state of Texas. We are currently hiring part-time Flex Security Officers to provide coverage across various client…

Custodian

Company: Austin Independent School District

Location: Austin, TX

Posted Oct 16, 2025

Entry areas, main entrance of buildings, and playground entry areas. Vacuum, carpet extractor, small hand tools; small power tools.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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