Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Business Improvement Analysts

Company: Medtronic

Location: San Antonio, TX

Posted Oct 23, 2025

You will facilitate alignment meetings to drive project success from design to implementation, leveraging new tools and technology to increase automation in…

Executive Sous Chef

Company: Hilton San Antonio Hill Country

Location: San Antonio, TX

Posted Oct 23, 2025

Minimum of eight years’ experience in the culinary field or any similar combination of education and experience. Use market research to develop new products.

Commercial Refrigeration Technician

Company: LPC Services

Location: Austin, TX

Posted Oct 23, 2025

Valid <PERSON> driver’s license with a clean driving record. Conduct field service operations, including appliance repair, property maintenance, and equipment…

Aircraft Electrician -215451

Company: Chipton-Ross

Location: San Antonio, TX

Posted Oct 23, 2025

Demonstrates basic familiarization to read and interpret engineering drawings, technical orders, process specifications, and retrofit requirements to perform…

Data Analyst (Austin)

Company: Texas Workforce Commission

Location: Austin, TX

Posted Oct 23, 2025

Analyze data using standard statistical tools, methods, and techniques with Oracle SQL Developer, DBeaver, and Microsoft Excel for analysis, development, and…

Pharmacist

Company: WALGREENS

Location: Round Rock, TX

Posted Oct 23, 2025

Paid Time Off (PTO) – Available after three months of service (subject to state law) because work-life balance matters.

Scheduling Analyst

Company: SUMERU INC

Location: Houston, TX

Posted Oct 23, 2025

· Monitor and verify the accuracy of all transactions related to Crude Trading and Supply movements in accordance with accounting standards in our ERP system (…

Substitute Teacher

Company: Harris County Department of Education

Location: Houston, TX

Posted Oct 23, 2025

Bachelor's degree from an accredited university and teacher certification preferred. Comply with all state and federal laws, department and campus policies and…

Software Engineer - .NET

Company: Airrosti

Location: San Antonio, TX

Posted Oct 23, 2025

This position is hybrid and requires being in-office at the San Antonio headquarters multiple times a month (candidates should reside not more than a 2 hours’…

Registered Nurse, Operating Room / Iraq

Company: International SOS Government Medical Services

Location: Houston, TX

Posted Oct 23, 2025

Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support…

ECLSS Senior Project Manager

Company: Amentum

Location: Houston, TX

Posted Oct 23, 2025

Lead of a team of engineers to develop mechanical or electrical hardware for space flight. Plan and execute hardware troubleshooting to investigate mechanical…

Office Cleaner/ Janitor

Company: ACE FABRICATORS

Location: Houston, TX

Posted Oct 23, 2025

 Replenishes paper products in kitchen and bathrooms.  Maintains and cleans all floor surfaces, including sweeping, mopping daily. Off for 7 major Holidays.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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