Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Journeyman Plumber

Company: Proman Skilled Trades

Location: San Antonio, TX

Posted Aug 07, 2025

Valid Driver’s License and clean driving record. Must have hand tools required for the trade. Locate, troubleshoot, repair and/or replace plumbing equipment and…

Texas Level III Security Operations Manager

Company: SOML Solutions

Location: San Antonio, TX

Posted Aug 07, 2025

Valid driver’s license, clean driving record, and reliable transportation. You’ll oversee field operations, stand selected posts, staff scheduling, and ensure…

Pharmacist - Clinical Advisor

Company: CVS Health

Location: Austin, TX

Posted Aug 07, 2025

Active pharmacist license that is in good standing. Qualified applicants with arrest or conviction records will be considered for employment in accordance with…

Pharmacist-in-Charge

Company: Recover One, LLC

Location: Irving, TX

Posted Aug 07, 2025

Comply to all state and federal laws and regulations as per the state board of pharmacy. Must have an active TX license. Pay:* Salary of $85,000-$130,000+.

Licensed Residential Service Electrician

Company: On Point Plumbing Electrical Heating & Air

Location: Cypress, TX

Posted Aug 07, 2025

Perform residential electrical service calls, including troubleshooting and repairs. Valid Texas Wireman or Texas Journeyman Electrician license is required.

Licensed Plumber

Company: Team Enoch

Location: Houston, TX

Posted Aug 07, 2025

Prepared - able to supply own hand tools and properly use other equipment provided. The primary responsibility for this position is to independently run service…

HVAC Service Chiller Technician

Company: Polk Mechanical Company

Location: Grand Prairie, TX

Posted Aug 07, 2025

At Polk Mechanical The HVAC Chiller Technician provides HVAC services with specific responsibility for identifying repair and/or replacement needs; installing,…

Journeyman Electrician

Company: Proman TradesMasters (South)

Location: San Antonio, TX

Posted Aug 07, 2025

Our clients expect their electricians to be responsible for maintaining, troubleshooting, and repairing electrical circuits, mechanical components, and…

Data Analyst

Company: ExxonMobil

Location: Houston, TX

Posted Aug 07, 2025

Communicate, collaborate, and report with multiple departments – field operations, IT, accounting, data support groups, etc.

Manager, Segment Marketing (remote)

Company: Claritev

Location: Bedford, TX

Posted Aug 07, 2025

This role plays a critical part in driving targeted campaigns, supporting go-to-market efforts, and aligning segment marketing initiatives with revenue goals.

Data Analyst

Company: Exxon Mobil Corporation

Location: Houston, TX

Posted Aug 07, 2025

Communicate, collaborate, and report with multiple departments – field operations, IT, accounting, data support groups, etc.

Porter

Company: FirstService Residential

Location: Houston, TX

Posted Aug 07, 2025

Practice and adhere to FirstService Residential Global Service Standards and respond to all calls by the end of the next business day.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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