Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Data Analyst 1 - Risk Adjustment

Company: Optum

Location: San Antonio, TX

Posted Aug 07, 2025

Manages RADS Mailbox created to support reporting/tool users, answer questions about metrics or other risk adjustment analytics related topics that customers…

Teacher - 1st Grade

Company: Jubilee Academies

Location: San Antonio, TX

Posted Aug 07, 2025

Job Duties: Instructional Strategies: • Develop and implement lesson plans that fulfill the requirements of school curriculum program and show written evidence…

Software Engineer

Company: Promotional Products Association International

Location: Irving, TX

Posted Aug 07, 2025

Collaborate with stakeholders to perform requirements gathering, analysis, and technical design for new features and integration. NET, SQL and REST-based APIs.

Senior Data Analyst

Company: SafeLease

Location: Austin, TX

Posted Aug 07, 2025

Strong analytic abilities, expertise with data visualization tools, and excellent cross-functional communication skills will be the key to success in this role.

MIG Welder

Company: ModCorr LLC

Location: Houston, TX

Posted Aug 07, 2025

Secure components together applying knowledge of geometry, physical properties of metal machining weld shrinkage and welding techniques.

Retail Sales Associate - Kitchens and Appliances

Company: IKEA

Location: Houston, TX

Posted Aug 07, 2025

Generous paid time off, holiday and sick time WiselyPay – get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount…

Teacher - Art

Company: Jubilee Academies

Location: San Antonio, TX

Posted Aug 07, 2025

Position Minimum Qualifications: • Hold at least a bachelor’s degree and must present official transcripts that show bachelor’s degree awarded.

Residential Journeyman Plumber

Company: Elmer's Home Services

Location: Grapevine, TX

Posted Aug 07, 2025

A valid Texas driver's license. As a Residential Journeyman Plumber, you take service customer calls, coordinate with dispatch for scheduling and debriefing,…

Retail Sales Lead > HRLY + Commission

Company: Perfumania Retail Store

Location: Austin, TX

Posted Aug 07, 2025

Pursues sales growth by greeting and developing rapport with customers. Perfumania specializes in the sale of genuine designer fragrances and operates over 100…

ARMED SECURITY OFFICER NEEDED / WEEKLY PAY

Company: Invictus

Location: Houston, TX

Posted Aug 07, 2025

Pass the background check, have your Current Commission guard card in hand and we can get you started. Implement loss prevention strategies to minimize theft…

Graphic Designer

Company: Elevate Human Capital, LLC

Location: Houston, TX

Posted Aug 07, 2025

Working Hours: 10-20 hours expected per week, flexible hours, can complete tasks on their own schedule as long as deadlines are fulfilled and available for…

Armed Security Officer - Full Time - 2nd shift - $21.00/hr

Company: Sunstates Security

Location: Dallas, TX

Posted Aug 07, 2025

Must have your own weapon. Armed Security Officer - Full Time - 2nd shift - $21.00/hr. Sunstates Security is currently hiring Full-Time, Armed Security Officers…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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