Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Business Analyst I

Company: Travis County

Location: Austin, TX

Posted Oct 15, 2025

May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.

Data Analyst, Digital Transformation

Company: Acrisure Innovation

Location: Austin, TX

Posted Oct 15, 2025

As a Data Analyst you will be partnering with a cross-functional team to deliver insightful analysis and strategic recommendations to both technical and non-…

Business Development Manager

Company: Level Construction

Location: Houston, TX

Posted Oct 15, 2025

*Bachelor’s degree* in Marketing, Business Administration, Sales, or related field. Collaborate with internal teams to develop and execute effective sales…

Customer Service Associate (Farmers Branch, Texas)

Company: Rocket Mortgage

Location: Farmers Branch, TX

Posted Oct 15, 2025

Answer 40-50 inbound and outbound calls daily using our dialer system. The Company provides reasonable accommodations to qualified individuals with disabilities…

Cloud Solutions Architect

Company: Hyve Managed Hosting

Location: Austin, TX

Posted Oct 15, 2025

Hands-on knowledge of virtualization and infrastructure platforms (e.g. VMware, Redhat, storage technologies, network design) as well as public cloud provider(s…

Janitor/Custodian --early morning weekends & holidays/ or evenings Mon-Fri

Company: AAA Janitorial Services

Location: San Antonio, TX

Posted Oct 15, 2025

Do you have your own vehicle and driver's license? A valid driver's license is required, and your relevant skills in porter duties and facilities maintenance…

Executive Chef - Guard and Grace Houston

Company: Guard and Grace Houston

Location: Houston, TX

Posted Oct 15, 2025

Have a vast knowledge of a variety of cuisines and cooking techniques, as well as passion for delivering an exceptional guest dining experience.

Retail Brand Ambassador

Company: Renewal by Andersen | Esler Companies

Location: Austin, TX

Posted Oct 15, 2025

Reliable transportation and valid driver’s license. As a *Retail Brand Ambassador* for Esler Companies – Renewal by Andersen you will travel to various retail…

HVAC Technician Chiller Experience

Company: Talent Solutions Group

Location: San Antonio, TX

Posted Oct 15, 2025

Technical expertise in troubleshooting and repairing commercial HVAC systems, including controls, electrical, and mechanical components.

Experienced Mason

Company: Sunbelt Waterproofing and Restoration, LLC.

Location: San Antonio, TX

Posted Oct 15, 2025

Must possess a valid driver’s license and reliable transportation to job sites throughout Central Texas. Operate hand and power tools safely and efficiently to…

Residential Service Tech-Electrician

Company: Lantz Home Services

Location: Lago Vista, TX

Posted Oct 15, 2025

Ability to communicate with customers professionally and troubleshoot/ diagnose electrical problems within a single-family dwelling. Not Required but a +.

Senior Fullstack Gen AI Engineer

Company: Toyota

Location: Plano, TX

Posted Oct 15, 2025

Strong ability to articulate technical solutions, trade-offs, and system behavior to both technical and non-technical stakeholders.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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