Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

MPI Lead Machine Operator - 2nd Shift

Company: McWane Plant & Industrial

Location: Houston, TX

Posted Aug 05, 2025

Must have the ability to operate a forklift and obtain certification. Must have some knowledge of industrial tools, their uses, and maintenance.

Cyber Security Analyst

Company: Leidos

Location: San Antonio, TX

Posted Aug 05, 2025

Beyond advising and guiding technical matters, this position is tasked with driving implementation and adoption of new tools, research, capabilities, frameworks…

Exterior Remodeling Sales Consultant

Company: Mammoth Contracting, LLC

Location: Austin, TX

Posted Aug 05, 2025

You have reliable transportation and a valid driver’s license. Utilize our tools (CRM, iPad, brand materials) to stay organized and close deals.

Residential Service Plumber

Company: Classet

Location: Houston, TX

Posted Aug 05, 2025

We’re hiring a licensed, experienced Residential Service Plumber to join our field team in delivering top-tier work—no selling required.

Retail - Cashier/Sales Associate

Company: Michaels Stores

Location: San Antonio, TX

Posted Aug 05, 2025

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor…

RN Charge Nurse PRN - Nursing

Company: Presbyterian Village North

Location: Dallas, TX

Posted Aug 05, 2025

Excellent technical, assessment and documented skills. Is responsible for health care management of the campus to include, independent and assisted living,…

Software Developer

Company: MyCHN

Location: Pearland, TX

Posted Aug 05, 2025

Bachelor’s in Computer Science, IT, or related field (or equivalent experience). Develop APIs and integrate with EHRs and clinical systems.

PKI Engineer

Company: OSI VISION LLC

Location: San Antonio, TX

Posted Aug 05, 2025

Customer Support: Provide technical assistance to customers for PKI-related issues, questions, or implementation and integration of PKI into their systems or…

Exterior Remodeling Sales Consultant

Company: Mammoth Contracting, LLC

Location: San Antonio, TX

Posted Aug 05, 2025

You have reliable transportation and a valid driver’s license. Utilize our tools (CRM, iPad, brand materials) to stay organized and close deals.

Exterior Remodeling Sales Consultant

Company: Mammoth Contracting, LLC

Location: Cibolo, TX

Posted Aug 05, 2025

You have reliable transportation and a valid driver’s license. Utilize our tools (CRM, iPad, brand materials) to stay organized and close deals.

Sales Associate (Base Salary + Commission)

Company: Cavazos LLC

Location: Mesquite, TX

Posted Aug 05, 2025

Accurately process sales transactions and maintain sales recor. Excellent communication and interpersonal skills to effectively interact with diverse groups.

Operations Digital and AI Delivery Analyst

Company: Macquarie Group Limited

Location: Houston, TX

Posted Aug 05, 2025

You will also recommend improvements, evaluate opportunities, and implement solutions (autonomously and with guidance) while influencing the organization as a…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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