Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Software Development Engineer II

Company: Toyota

Location: Plano, TX

Posted Aug 05, 2025

Demonstrated ability at having gained/used increasing level of technical knowledge and hands-on experience in several technologies, software architecture styles…

Senior Cloud Solutions Architect *TS/SCI Required

Company: Piper Companies

Location: San Antonio, TX

Posted Aug 05, 2025

Cloud solutions architect, solutions architect, cloud engineer, cloud specialist, cloud administrator, AWS administrator, microservices, AWS, amazon web service…

Transportation Geotechnical Engineer/Project Manager

Company: ESP Associates

Location: San Antonio, TX

Posted Aug 05, 2025

ESP is a multi-discipline engineering design and consulting firm providing our clients with civil engineering, surveying, planning/landscape architecture,…

Transportation Geotechnical Engineer/Project Manager

Company: ESP Associates

Location: Round Rock, TX

Posted Aug 05, 2025

ESP is a multi-discipline engineering design and consulting firm providing our clients with civil engineering, surveying, planning/landscape architecture,…

Team Accountant

Company: Weitzman

Location: Dallas, TX

Posted Aug 05, 2025

Review of accounts payable and receivables for portfolio including cash management. Full general ledger reporting through financial statement preparation and…

Laborer II-Fair Park (Park and Recreation - Non-Civil Service)

Company: City of Dallas, TX

Location: Dallas, TX

Posted Aug 05, 2025

Performs a variety of low-skilled and semi-skilled strenuous labor duties that may involve but not limited to maintenance/repair of streets, storm drains, sewer…

Finnish / Swedish Bilingual Hybrid Intake Representative

Company: Collaborative, LLC

Location: Austin, TX

Posted Aug 05, 2025

The ideal candidate will possess strong communication skills, including phone etiquette, and be comfortable working in a call center environment.

Transportation Geotechnical Engineer/Project Manager

Company: ESP Associates

Location: Austin, TX

Posted Aug 05, 2025

Candidate must be able to pass a drug screen, background check, and have a satisfactory driving record in accordance with the company’s driving (MVR) policy.

TxDOT CEI Project Manager

Company: ESP Associates

Location: San Antonio, TX

Posted Aug 05, 2025

Candidate must be able to pass a drug screen, background check, and have a satisfactory driving record in accordance with the company’s driving (MVR) policy.

Landscape Laborer

Company: CD LAWN SERVICES

Location: San Antonio, TX

Posted Aug 05, 2025

Operate hand tools and power tools safely and effectively for various landscaping projects. Proven ability to work with hand tools and power tools effectively.

SECURITY OFFICER

Company: Hotel Havana

Location: San Antonio, TX

Posted Aug 05, 2025

The Security Officer is responsible for the oversight of the safety and security of the hotel guests and employees. Proficient in basic computer skills.

Advanced Practice Provider - Neurocritical Care (Nights)

Company: UTHealth Houston

Location: Houston, TX

Posted Aug 05, 2025

Other employee discounts including entertainment, car rentals, cell phones, etc. Nurse Practitioner: Current Texas Licensure as a Registered Nurse Current Texas…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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