Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Senior Data Architect

Company: Emergent Software

Location: Houston, TX

Posted Aug 05, 2025

Data warehouse design using medallion architecture and/or snowflake methodologies. *Excellent benefits package* including medical insurance, dental, vision, 401…

View Details Apply on SimplyHired

BARC CUSTOMER SERVICE REPRESENTATIVE

Company: HOUSTON AIRPORT SYSTEM

Location: Houston, TX

Posted Aug 05, 2025

Compiles and maintains accurate reports and data entry records of services rendered. Collects, balances, and deposits daily revenue from daily transactions…

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Flex Enhanced Security Supervisor

Company: Marksman Security

Location: Dallas, TX

Posted Aug 05, 2025

Must have an active Level II Noncommissioned security license (Required). Interact with all guests (clients, residents and visitors) in a professional demeanor.

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Senior Data Architect

Company: Emergent Software

Location: San Antonio, TX

Posted Aug 05, 2025

Data warehouse design using medallion architecture and/or snowflake methodologies. *Excellent benefits package* including medical insurance, dental, vision, 401…

View Details Apply on SimplyHired

Industrial Painter/Blaster

Company: Tomball Controls

Location: Von Ormy, TX

Posted Aug 05, 2025

Knowledges of a wide array of painting tools. Maintaining technical equipment for the job and ensuring that they are in working order.

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Cyber SDC - Firewall Ops Solution Architect/Network Analyst - Senior - Consulting - Location Open

Company: EY

Location: Dallas, TX

Posted Aug 05, 2025

Bachelor’s degree in information technology, Cybersecurity, or a related field preferred. Conduct thorough analysis of security incidents, including root cause…

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Machining - Assembly Operator 2nd shift

Company: Chromalloy Gas Turbine LLC

Location: San Antonio, TX

Posted Aug 05, 2025

Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy…

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Gate Security Officer

Company: Marksman Security

Location: Richardson, TX

Posted Aug 05, 2025

Valid state security license/ certificate, if applicable. Acknowledge and greet all guests with utmost courtesy and urgency, moving out from behind the door to…

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Software Quality Assurance Manager (QA)

Company: Emergent Software

Location: San Antonio, TX

Posted Aug 05, 2025

As part of the broader Product Delivery team, you’ll contribute to strategic planning, process improvement, and the ongoing growth of Emergent Software’s…

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Customer Service Representative - Hybrid

Company: Accenture

Location: San Antonio, TX

Posted Aug 05, 2025

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status,…

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Senior Data Architect

Company: Emergent Software

Location: Austin, TX

Posted Aug 05, 2025

Data warehouse design using medallion architecture and/or snowflake methodologies. *Excellent benefits package* including medical insurance, dental, vision, 401…

View Details Apply on SimplyHired

Technical Product Manager

Company: Emergent Software

Location: Houston, TX

Posted Aug 05, 2025

As a Technical Product Manager you act as trusted partner and technical expert for our clients, helping them to plan and implement technical solutions for…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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