Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

HVAC Technician - 3 years of experience required

Company: Mercury Control Services

Location: San Antonio, TX

Posted Aug 04, 2025

A valid driver's license is required for travel to job sites. Execute field service calls to troubleshoot equipment issues at customer locations.

Journeyman Plumber

Company: Superior Services

Location: San Antonio, TX

Posted Aug 04, 2025

Valid driver's license and clean driving record. Maintain plumbing tools and equipment, ensuring they are in good working condition.

Bilingual Customer Service Representative

Company: Dylan Gray Farmers Insurance

Location: Austin, TX

Posted Aug 04, 2025

Professionally answer and direct incoming calls. Can handle a variety of reception and data processing duties while providing administrative support for our…

Technical Project Manager

Company: Hunt Consolidated, Inc.

Location: Dallas, TX

Posted Aug 04, 2025

Bachelor’s degree in Computer Science, Information Systems, or a related technical field — or equivalent experience in a technical PM or product ownership role.

Senior AWS Cloud Solutions Architect

Company: Silotech Group Inc

Location: San Antonio, TX

Posted Aug 04, 2025

Analyze, plan, and develop technical requirements and functional models for cloud systems. Bachelor’s degree in a related field (Master’s degree may substitute…

Cashier/Stocker

Company: Payless enterprises

Location: San Antonio, TX

Posted Aug 04, 2025

Operate cash registers and handle cash transactions accurately. Provide exceptional customer service by greeting customers and assisting with inquiries.

Senior Database Administrator

Company: Silotech Group, Inc

Location: San Antonio, TX

Posted Aug 04, 2025

Participate in agile development meetings, design sessions, and technical reviews to support cloud-based data architecture.

Sushi Chef - Uchi Dallas

Company: Uchi Restaurants

Location: Dallas, TX

Posted Aug 04, 2025

Interact with guests at the sushi bar; take orders, explain dishes, and cultivate an amazing experience for yourself and the guest. What you'll do in this role:

Risk Management - Data Strategy Team Analyst

Company: JPMorganChase

Location: Plano, TX

Posted Aug 04, 2025

Establish and cultivate relationships with stakeholders across the organization, including technology, credit, product and data teams, to develop contacts on…

Software Engineer

Company: Bestway Oilfield

Location: Channelview, TX

Posted Aug 04, 2025

Design, develop, and implement software applications using . This role requires a strong understanding of software development principles, as well as…

Controller

Company: Black Ink Business Services, LLC

Location: Austin, TX

Posted Aug 04, 2025

You will play an integral role in helping multiple clients across different industries by providing in-depth financial and analytical guidance.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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