Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Senior Lead Analyst – Data Science

Company: Infosys

Location: Richardson, TX

Posted Aug 04, 2025

At least 2 years of experience in Machine Learning Model development life cycle, software engineering principles and data engineering principles.

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AWS Cloud Engineer

Company: Silotech Group, Inc

Location: San Antonio, TX

Posted Aug 04, 2025

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. IAT Level II certification (e.g., Security+ CE).

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Traveling Commercial Construction Electrician

Company: Essential Contractors LLC

Location: Houston, TX

Posted Aug 04, 2025

Valid driver’s license required. As a *Traveling Commercial Electrician*, you will work on various commercial construction sites performing electrical…

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Customer Service Specialist (CSC) I

Company: Integrated Resources - Hosted Jobs

Location: Dallas, TX

Posted Aug 04, 2025

Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to…

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Technical Business Analyst, or GIS Development

Company: Resource Logistics, Inc.

Location: Houston, TX

Posted Aug 04, 2025

You’ll lead the delivery of scalable, cloud-native web and mobile GIS solutions that serve internal teams and customers across operations, analytics, and field…

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Pharmacist in Charge (PIC) Long Term Care

Company: LEGENDS PHARMACY

Location: San Antonio, TX

Posted Aug 04, 2025

Active Texas Registered Pharmacist license. Collaborate with long-term care facilities to ensure regulatory compliance and clinical alignment (CMS, DEA, state…

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Millwork Project Manager – Dovetail Custom Wood & Metal, Austin Texas

Company: Dovetail Custom Wood & Metal

Location: Del Valle, TX

Posted Aug 04, 2025

Strong knowledge of fabrication methods, shop drawings, installation, and field verification. Coordinate across engineering, purchasing, production, and field…

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Marketing Communication Specialist (Finance Industry)

Company: Data Analysis Inc.

Location: Plano, TX

Posted Aug 04, 2025

You will be responsible for developing marketing collateral, supporting content creation, driving brand consistency, and contributing to campaigns that build…

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HVAC Technician

Company: VIP Staffing

Location: San Antonio, TX

Posted Aug 04, 2025

Valid driver's license and clean driving record. Must be EPA Universal 608 certified and hold a valid Texas TDLR license. Active TDLR HVAC license – Required.

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Welder - 2nd Shift

Company: Elliott Company

Location: Houston, TX

Posted Aug 04, 2025

Ability to gain Elliott certification in weld processes such as TIG, MIG, submerged arc and heliarc. Advance knowledge of lifting, rigging, crane, forklift…

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Senior AWS Cloud Architect

Company: Silotech Group, Inc

Location: San Antonio, TX

Posted Aug 04, 2025

Analyze, plan, and develop technical requirements and functional models for cloud systems. Bachelor’s degree in a related field (Master’s degree may substitute…

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Registered Nurse Float

Company: Pediatric Associates of Dallas

Location: Plano, TX

Posted Aug 04, 2025

*Full Job Description* We are an established, fast-paced, pediatric office looking for energetic RN’s with pediatric experience in our Plano location. All…

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Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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