Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Early Childhood Teacher-First Baptist Church Plano

Company: Lionheart Children’s Academy

Location: Plano, TX

Posted Aug 04, 2025

Every story, every smile, every seed of faith you plant in a child’s heart echoes into eternity. We're not just a child care center, we’re a Christ-centered…

Business Analyst, Logistics Claims Management and Operations

Company: Amazon.com Services LLC

Location: Austin, TX

Posted Aug 04, 2025

3+ years of tax, finance or a related analytical field experience. Monitor existent metrics, identify and develop new metrics, and analyze them in partnership…

Certified Registered Nurse Anesthetist (CRNA)

Company: Sanavate Hospital

Location: Houston, TX

Posted Aug 04, 2025

The ideal candidate will have a strong clinical background, excellent communication skills, and the ability to work independently.

Business Analyst

Company: Amazon.com Services LLC - A57

Location: Austin, TX

Posted Aug 04, 2025

Amazon is seeking an exemplary Business Analyst with broad technical skills to develop data visualizations and build automation solutions that drive business…

Early Childhood Teacher - Celebration Church - $500 Sign on Bonus!!

Company: Lionheart Children’s Academy

Location: Georgetown, TX

Posted Aug 04, 2025

A Christ-centered teacher who loves working with kids and sharing their faith. 403(b) Retirement Plan – With employer match to help you plan for the future.

Early Childhood Teacher- Springcreek Church

Company: Lionheart Children’s Academy

Location: Garland, TX

Posted Aug 04, 2025

A Christ-centered teacher who loves working with kids and sharing their faith. 403(b) Retirement Plan – With employer match to help you plan for the future.

Staff Nurse II/III - Neurosurgery - Memorial City

Company: UTHealth Houston

Location: Houston, TX

Posted Aug 04, 2025

Other employee discounts including entertainment, car rentals, cell phones, etc. Performs onsite and telephone triage using best practice guidelines and…

Manual Machinist

Company: Ameritech Staffing, Inc.

Location: Houston, TX

Posted Aug 04, 2025

Read and interpret blueprints, technical drawings, and work instructions. Set up machines, select tools, and determine machining operations.

Senior Microsoft Business Analyst

Company: Perficient, Inc

Location: Houston, TX

Posted Aug 04, 2025

The Business Consultant will interface with Perficient technical and business delivery personnel, as well as vendors and customers on a regular basis.

Bilingual Customer Service and Sales Representative

Company: HTX Strategies

Location: Houston, TX

Posted Aug 04, 2025

Valid driver’s license and reliable transportation. SimpliSafe*: SimpliSafe is a home security company that offers customizable, easy-to-install wireless…

Software Development Engineer I 2025

Company: Amazon Development Center U.S., Inc.

Location: Austin, TX

Posted Aug 04, 2025

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to…

Custodial Technician

Company: Laurel Land Funeral Home

Location: Dallas, TX

Posted Aug 04, 2025

Proficient knowledge of cleaning equipment and agents. Sweeps or vacuums exterior entry mats. Maintains clean entry doors, removing dust, bugs, webbing.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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