Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Sales Assistant

Company: L. K. Jordan & Associates

Location: Austin, TX

Posted Aug 04, 2025

Reliable personal vehicle with valid driver’s license, clean driving record, and current insurance. Notes from research, cold calls, and qualification efforts.

Registered Nurse (RN) II OR - Full Time (Days)

Company: Houston Methodist Willowbrook Hospital

Location: Houston, TX

Posted Aug 04, 2025

Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing…

HVAC Service Technician

Company: Comfort Systems USA Central Texas

Location: Austin, TX

Posted Aug 04, 2025

Basic troubleshooting of both air- and water-cooled HVAC equipment as well as PTAC units, water sourced heat pumps, and VRF systems. High school diploma or GED.

Commercial Electrician (Apprentice and Journeyman)

Company: Enterprise Electrical

Location: Houston, TX

Posted Aug 04, 2025

We are seeking a skilled *Commercial Electrician* to install, maintain, and repair electrical systems in commercial construction environments.

BIM - VDC Detailer, Plumbing or Piping

Company: Comfort Systems USA Central Texas

Location: Austin, TX

Posted Aug 04, 2025

This role will create working shop drawings of complex nature using advanced detailing techniques from engineering documents that are used to support shop…

Pharmacist

Company: Heart Hospital of Austin

Location: Austin, TX

Posted Aug 04, 2025

Current Pharmacist license with Texas State Board of Pharmacy (TSBP). Education assistance (tuition, student loan, certification support, dependent scholarships…

Wireless Sales Associate

Company: Raven's Eye Solutions

Location: Pflugerville, TX

Posted Aug 04, 2025

Excels in generating sales leads and upselling. Presents a professional, courteous, and organized demeanor. Driven to meet and exceed performance measurements…

Custodial Specialist

Company: H-E-B

Location: San Antonio, TX

Posted Aug 04, 2025

Cleans offices, restrooms, lobbies, break rooms, recreational facilities, and conference rooms; dusts furniture and fixtures as needed.

Start-Up Technician, HVAC

Company: Comfort Systems USA Central Texas

Location: Austin, TX

Posted Aug 04, 2025

This role requires strong technical skills, troubleshooting expertise, and the ability to work independently or as part of a team in a commercial construction…

Registered Nurse II - Cancer Center Infusion

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Aug 04, 2025

RN - Registered Nurse - Texas State Licensure - Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND.

Senior Accountant

Company: IsoTalent

Location: Dallas, TX

Posted Aug 04, 2025

Partnering with cross-functional teams to share financial insights. In this role, you’ll take ownership of monthly and quarterly financial closings, deliver…

Banking Customer Service Representative

Company: Dexian

Location: Dallas, TX

Posted Aug 04, 2025

The Banking Customer Service Representative (CSR) is responsible for providing excellent customer service by assisting bank customers with their financial needs…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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