Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

CDL-A Regional Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Converse, TX

Posted Aug 02, 2025

If you an experienced solo CDL driver looking for a better carrier, drive for C.R. This Regional fleet delivers no-touch freight to the lower 48 states.

Refrigeration Manager

Company: Schwan's Company

Location: Houston, TX

Posted Aug 03, 2025

Ensure compliance with PSM, HazMat, OSHA, Lockout/Tagout, and all local, state, and federal safety/environmental regulations, while promoting a safe and…

System Vulnerability Analyst (Level I-IV)

Company: BTS Software Solutions

Location: San Antonio, TX

Posted Aug 03, 2025

In addition, may include computer of information systems design/development, programming, information/cyber/network security, systems engineering, and/or…

Carpenter

Company: UES Solutions Inc.

Location: Houston, TX

Posted Aug 02, 2025

Utilize hand tools and power tools effectively for various construction activities. Experience with hand tools, power tools, and assembly processes.

Data Scientist

Company: Upbound Group

Location: Plano, TX

Posted Aug 03, 2025

Develop AI/ML Models: Design, develop, and optimize machine learning (ML) and deep learning (DL) models to support allocation, planning, forecasting, and…

Associate District Manager

Company: ADP

Location: Austin, TX

Posted Aug 03, 2025

Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best…

Pet Customer Service Representative

Company: Metro Animals

Location: Plano, TX

Posted Aug 02, 2025

Must have own transportation and valid driver's license required. Answer phone calls and schedule appointments and reservations. Pay: $9.00 - $15.00 per hour.

Cyber Security Analyst

Company: General Dynamics Mission Systems, Inc

Location: San Antonio, TX

Posted Aug 03, 2025

Current CISSP certification preferred or other DoD 8570.1 IAM-II or IAT-III or above certification. Requires a Bachelor’s degree in Engineering, or a related…

Senior AI Infrastructure Architect, AI Factory

Company: Deloitte

Location: San Antonio, TX

Posted Aug 03, 2025

In this global Hybrid Cloud Infrastructure leadership role, you will be responsible for the technical strategy, architecture, design, and development of a…

Accountant Senior - Cash Accounting

Company: Christus Health

Location: Irving, TX

Posted Aug 03, 2025

Candidates seeking CPA license preferred; some assistance available for those seeking licensing. The Senior accountant should be able to demonstrate an…

Painter/Laborer

Company: UES Solutions Inc.

Location: Houston, TX

Posted Aug 02, 2025

Utilize hand tools and power tools safely and effectively for various tasks. Ability to operate hand tools, power tools, and airless paint spraying equipment.

Wealth Management Client Services Specialist

Company: Busey Bank

Location: Dallas, TX

Posted Aug 03, 2025

Busey respectfully requests no phone calls or emails. This role will interact with clients by fielding higher volumes of phone calls and email communications…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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