Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Application Developer - IBM i Application Development and Support

Company: UniFirst

Location: San Antonio, TX

Posted Aug 03, 2025

Bachelor’s Degree in computer science or management information systems related field. Working under the supervision of the Application Delivery Technical Lead/…

Graphic Designer

Company: Urban War Zone Paintball

Location: Houston, TX

Posted Aug 03, 2025

Think creatively and develop new design concepts, graphics and layouts. Demonstrable graphic design skills with a portfolio. Pay: $10.00 - $20.00 per hour.

Housekeeper

Company: Medassiinc

Location: Houston, TX

Posted Aug 03, 2025

Ensure guest rooms are cleaned to the highest standards of hospitality. This position requires a strong commitment to hospitality and an eye for detail, as you…

Dispatcher/Customer Service Rep

Company: zTrip STX

Location: San Antonio, TX

Posted Aug 03, 2025

Your primary responsibilities will include answering incoming calls, addressing customer concerns, and ensuring a high level of satisfaction.

Sup Pharmacist- Inpatient- Ben Taub

Company: Harris Health System

Location: Houston, TX

Posted Aug 03, 2025

To provide leadership in the day-to-day operations of the inpatient pharmacy through hiring, training, developing and scheduling competent staff, developing…

Sushi Chef

Company: Soto Houston

Location: Houston, TX

Posted Aug 03, 2025

We are looking for a 2-3 Sushi Chef to join our team and prepare delicious plates for our guests. Sushi Chef responsibilities include handling a wide range of…

Epoxy Flooring Installers - $12/hr - $25/hr

Company: Universal Resin Inc.

Location: Houston, TX

Posted Aug 03, 2025

Wearing PPE is a must and safety is a priority as we work with many types of resinous products. PRIOR EPOXY FLOOR EXPERIENCE IS PREFERRED.

Computational Designer Sr

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Aug 03, 2025

The computational designer will use their creativity and expertise along with the guidance from subject matter experts to advance the state of the art of…

Armed Security Officer - Medical Facility Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 03, 2025

A valid driver's license is required and must meet Allied Universal driver policy requirements for driving positions only. Pay Rate: $21.00 / Hour.

Certified Bilingual Spanish Substitute Teacher - Up to $222 daily

Company: Kokua Education

Location: Austin, TX

Posted Aug 04, 2025

A valid Texas Teacher's certificate is required for all Pre-K4 and Special Education teaching positions. Ability to pass state & federal background checks.

Security Patrol Associate (Sunday and Monday)

Company: Silbar Security Central Texas

Location: Austin, TX

Posted Aug 03, 2025

L2 Security Officer with an active and current Level 2 DPS/TOPS license. 3 years of security experience. Log observations and detail incidents as needed.

Computational Designer Asc

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Aug 03, 2025

The computational designer will use their creativity and expertise along with the guidance from subject matter experts to advance the state of the art of…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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