Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Sales Associate-Dallas, TX

Company: Diesel Direct Inc

Location: Grand Prairie, TX

Posted Aug 01, 2025

This position is a significant driver of new profitable business growth for Diesel Direct. Establish relationships with new customers and secure contracts with…

Fraud Call Center Representative

Company: Conduent State & Local Solutions, Inc

Location: San Antonio, TX

Posted Aug 01, 2025

Efficiently manage a high volume of inbound calls in a fast-paced environment. Provide outstanding customer support by answering inquiries related to their…

CDL A Truck Driver | Regional Dedicated

Company: Knight Transportation, Inc.

Location: Dallas, TX

Posted Aug 01, 2025

Must be at least 21 years old and hold a valid Class A license. This driver unload dedicated account is for experienced drivers who have their Class A CDL.

Controller Skilled in Strategic and Analytical Thinking

Company: Knight Office Solutions Inc

Location: San Antonio, TX

Posted Aug 01, 2025

A bachelor's degree from a four-year college or university; or two to five years of related experience and/or training; or equivalent combination of education…

Fraud Call Center Representative

Company: Conduent State & Local Solutions, Inc

Location: San Antonio, TX

Posted Aug 01, 2025

Efficiently manage a high volume of inbound calls in a fast-paced environment. Provide outstanding customer support by answering inquiries related to their…

Fraud Call Center Representative

Company: Conduent State & Local Solutions, Inc

Location: San Antonio, TX

Posted Aug 01, 2025

Efficiently manage a high volume of inbound calls in a fast-paced environment. Provide outstanding customer support by answering inquiries related to their…

Lease Purchase Truck Driver

Company: Risinger Brothers Transfer, Inc.

Location: Dallas, TX

Posted Aug 01, 2025

Be your own boss with Risinger's CDL-A Lease Purchase Program! If you pride yourself in being a professional & safe Class-A Truck Driver, you can lease purchase…

Teacher (Annualized/School Year)

Company: City of San Antonio

Location: San Antonio, TX

Posted Aug 01, 2025

Valid teaching certificate with required endorsements to teach early childhood education from any State's Educator Certification Department and the ability to…

Sales Professional

Company: Mattress Firm

Location: Houston, TX

Posted Aug 01, 2025

Leverage social media to positively impact brand awareness and increase sales. Provide technical and product knowledge information to customers and serve as…

Fraud Call Center Representative

Company: Conduent State & Local Solutions, Inc

Location: San Antonio, TX

Posted Aug 01, 2025

Efficiently manage a high volume of inbound calls in a fast-paced environment. Provide outstanding customer support by answering inquiries related to their…

CDL A Refrigerated Truck Driver

Company: Knight Transportation, Inc.

Location: Dallas, TX

Posted Aug 01, 2025

Must be at least 21 years old and hold a valid Class A license. Average 2500 miles weekly, depending on route. Wage Range: 0.45 - 0.63 per mile.

Revenue Accountant - Hybrid Austin

Company: Creative Financial Staffing

Location: Austin, TX

Posted Aug 01, 2025

Prepare price volume analysis fluctuation analysis by asset. Assist with technical accounting memorandums. Manage application of ASC 606 to customer contracts;…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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