Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Call Center Representative

Company: Conduent State & Local Solutions, Inc

Location: San Antonio, TX

Posted Aug 01, 2025

Efficiently manage a high volume of inbound calls in a fast-paced environment. Access cardholder accounts to provide information about payments and benefits…

View Details Apply on SimplyHired

Campaign Analyst, Manager

Company: Aquent Talent

Location: Austin, TX

Posted Aug 01, 2025

Lead technical and non-technical partners in delivering highly scalable and reliable comms that meet business personalization/budgets/timelines while ensuring…

View Details Apply on SimplyHired

Call Center Representative

Company: Conduent State & Local Solutions, Inc

Location: San Antonio, TX

Posted Aug 01, 2025

Efficiently manage a high volume of inbound calls in a fast-paced environment. Access cardholder accounts to provide information about payments and benefits…

View Details Apply on SimplyHired

Sr. Analyst, FP&A

Company: Invitation Homes

Location: Dallas, TX

Posted Aug 01, 2025

Define business and functional requirements of various initiatives and collaborate with internal and external technical resources to ensure technical designs…

View Details Apply on SimplyHired

Manual Machinist

Company: Flowserve Corporation

Location: Pasadena, TX

Posted Aug 01, 2025

May also fabricate and modify parts to make or repair machine tools or maintain industrial machines, applying knowledge of mechanics, mathematics, metal…

View Details Apply on SimplyHired

Manual Machinist

Company: Flowserve Corporation

Location: Pasadena, TX

Posted Aug 01, 2025

May also fabricate and modify parts to make or repair machine tools or maintain industrial machines, applying knowledge of mechanics, mathematics, metal…

View Details Apply on SimplyHired

Call Center Representative

Company: Conduent State & Local Solutions, Inc

Location: San Antonio, TX

Posted Aug 01, 2025

Efficiently manage a high volume of inbound calls in a fast-paced environment. Access cardholder accounts to provide information about payments and benefits…

View Details Apply on SimplyHired

COMPUTER NETWORK DEFENSE ANALYST (Levels I-IV)

Company: BTS Software Solutions

Location: San Antonio, TX

Posted Aug 01, 2025

Relevant experience must be in computer or information systems design/development, programming, information/cyber/network security, vulnerability analysis,…

View Details Apply on SimplyHired

Sr. Financial Analyst, Property Tax

Company: Invitation Homes

Location: Dallas, TX

Posted Aug 01, 2025

Current driver’s license and automobile insurance. Bachelor’s degree in Accounting, Real Estate, Business, Economics, Mathematics, or a related field.

View Details Apply on SimplyHired

Growth Marketing Lead

Company: Sparks Group

Location: Dallas, TX

Posted Aug 01, 2025

We’re looking for someone to play a pivotal role in driving pipeline growth and marketing innovation. BA/BS Degree in Marketing, Business Administration, or…

View Details Apply on SimplyHired

Staff Software Engineer

Company: Abbott Laboratories

Location: Irving, TX

Posted Aug 01, 2025

May conduct design analysis on components and/or assemblies to assist in the development process by ensuring designs are cost efficient, manufacturable, and…

View Details Apply on SimplyHired

Call Center Representative

Company: Conduent State & Local Solutions, Inc

Location: San Antonio, TX

Posted Aug 01, 2025

Efficiently manage a high volume of inbound calls in a fast-paced environment. Access cardholder accounts to provide information about payments and benefits…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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