Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Security Officer - Cleared Armed Aero Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Jul 31, 2025

A valid driver's license will be required for driving positions only. You will interact with employees, visitors, and contractors, providing exceptional…

HVAC Selling Technician

Company: Tempo Air

Location: Irving, TX

Posted Jul 31, 2025

Operate hand tools, power tools, gauges and measuring equipment to perform service of the unit. Ability to competently use a variety of gauges, meters,…

SPED Teacher - Up to $40./hr+ - Immediate Needs!

Company: Delta-T Group Inc.

Location: Pflugerville, TX

Posted Jul 31, 2025

Participate with other special education staff as appropriate to evaluate the special education needs of a student and to develop an Individual Education Plan (…

Chef

Company: Cafe dimona

Location: San Antonio, TX

Posted Jul 31, 2025

\*\*Duties:\*\* - Prepare and cook menu items in compliance with established recipes and standards - Assist with food preparation, including cutting, chopping,…

Marketing Assistant

Company: Labatt Food Service

Location: San Antonio, TX

Posted Jul 31, 2025

The Marketing Assistant will assist Category Managers with all initiatives including, meeting coordination, vendor relations and communications, program…

Chef de Cuisine

Company: InterContinental

Location: San Antonio, TX

Posted Jul 31, 2025

Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

Retail Sales Associate, Verge Mobile, a T-Mobile Authorized Retailer - Round Rock, TX

Company: Verge Mobile – a T-Mobile Premium Partner

Location: Round Rock, TX

Posted Aug 01, 2025

You’ll grow your knowledge every day, with full support and training to help you sharpen your skills and prepare for your next steps.

Culinary Project Manager

Company: Cotton Culinary

Location: Houston, TX

Posted Jul 31, 2025

Manages guest space ensuring cleanliness of kitchen, food stations, tables, etc. Cotton combines this diverse suite of services with top talent, innovative…

Search Marketing & Data Specialist

Company: University Health

Location: San Antonio, TX

Posted Aug 01, 2025

Bachelor’s degree in marketing, communications, information technology, data analytics or related field required.

Planning Analytics and Strategy Program Manager

Company: Scottish Rite for Children

Location: Dallas, TX

Posted Aug 01, 2025

Bachelor's degree in statistics, mathematics, business, healthcare administration, or a related field; master’s degree preferred.

Mid-Level Accountants

Company: Financial Additions

Location: Dallas, TX

Posted Aug 01, 2025

Experience in account, cash, and balance sheet reconciliations. Account reconciliations and provide analysis as warranted.

Specialty Clinical Staff Pharmacist

Company: UT Southwestern

Location: Dallas, TX

Posted Aug 01, 2025

Eligible for licensure by Texas State Board of Pharmacy (TSBP) is required upon hire and Texas license with TSBP within 30 days of date of hire.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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