Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Executive Chef

Company: Wolfgang Puck Catering

Location: Austin, TX

Posted Aug 01, 2025

ServSafe certified, or willing to become certified. Ensure compliance with federal, state, and local health regulations and safety protocols.

Analyst, Identity Management

Company: Concentra

Location: Addison, TX

Posted Aug 01, 2025

Provide technical support and training to end-users regarding IAM-related processes and tools. Collaborating with cross-functional teams to design and implement…

Mold Technician

Company: Novolex

Location: Lancaster, TX

Posted Aug 01, 2025

To start up new tools, document and develop process sheets. Assist action teams and increase awareness of awareness of continuous improvement to the technical…

Graphic Designer

Company: Milkshake Concepts

Location: Dallas, TX

Posted Aug 01, 2025

Excellent understanding of design principles, typography, color theory, and composition. Strong portfolio demonstrating design skills and creative work.

Afterschool Security Guard - Weekley

Company: YMCA OF GREATER HOUSTON

Location: Houston, TX

Posted Aug 01, 2025

Nurturing-To care for, support, and help develop through encouragement. CPR and First Aid certified. Professional licensed Law Enforcement Officer to protect…

Pharmacist Part Time or PRN

Company: Peoples Rx – Austin's Favorite Pharmacy

Location: Austin, TX

Posted Aug 01, 2025

Current pharmacist license in the state of Texas, in good standing. Prior experience in an independent or community pharmacy setting is preferred.

GenAI Data Scientist, Senior

Company: Deloitte

Location: San Antonio, TX

Posted Aug 01, 2025

The team consults and executes on a wide range of initiatives involving process and tool development and implementation including training development,…

Composite Technician

Company: Aircraft Technologies, Inc.

Location: San Antonio, TX

Posted Aug 01, 2025

*Dependability* – follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work…

RN On Call - Weekends - $1,500 Sign On Bonus

Company: Heart to Heart Hospice

Location: Cypress, TX

Posted Aug 01, 2025

Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability insurance. 401k with up to 4% employer matching.

Sr Specialist Network Platform

Company: Enbridge

Location: Houston, TX

Posted Aug 01, 2025

You possess a Bachelor's degree or equivalent experience in computer science, information technology, or a related field. 12 Paid Holidays + PTO.

Nurse III

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Aug 01, 2025

Reviews internal policies for compliance with federal and state regulations and recommends policy and procedure updates. Full Time/Part Time: Full time.

Security Officer - FT/Evenings - Medical Center

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Aug 01, 2025

Security Officer state license: Security Officer Non-Commissioned, submission of application within 14 days of hire date, and obtained within one year of…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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