Strong Customer Service Skills Jobs in Austin, TX

124,722 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Security Officer - Full Time

Company: Allied Universal

Location: Austin, TX

Posted Jul 31, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

MARKETING & COMMUNITY MANAGER

Company: Hotel Magdalena

Location: Austin, TX

Posted Jul 31, 2025

A Marketing + Community Manager must develop and maintain the company’s culture, values, and reputation in the public eye, and with all staff, guests, vendors,…

Security Officer - Full-time/Nights

Company: Houston Methodist West Hospital

Location: Houston, TX

Posted Jul 31, 2025

Security Officer state license: Security Officer Non-Commissioned, submission of application within 14 days of hire date, and obtained within one year of…

Data Scientist/Sr Data Scientist, IOC Analytics

Company: American Airlines

Location: Dallas, TX

Posted Jul 31, 2025

Domain knowledge in the airline industry or other transportation-related field. Practical experience in data extraction, engineering, cleansing, analysis, and…

DevOps Software Engineer

Company: Paycom Payroll Llc

Location: Irving, TX

Posted Jul 31, 2025

The responsibilities of a DevOps Software Engineer include aiding in the implementation of processes, tools, and methodologies to balance needs throughout the…

CNC Machine Operator - Swing Shift

Company: SendCutSend Inc

Location: Arlington, TX

Posted Jul 31, 2025

Ability to use hand tools, power tools, and measuring devices. Interpret work instructions and use hand tools, power tools, and inspection equipment.

Ai Engineer

Company: PepsiCo Beverages North America

Location: Plano, TX

Posted Jul 31, 2025

Prototyping, iterating, and taking to production domain-specific AI agents that can communicate and work with other AI agents, performing tasks such as…

Carpenter (Project Support) – Handyman & Residential Remodeling

Company: East Austin Carpenters

Location: Austin, TX

Posted Jul 31, 2025

Reliable personal work vehicle and valid driver’s license. Punch List / Finishing Tools – For drywall repairs, paint touch-ups, and light electrical/plumbing…

Retail Accountant III

Company: STATE PRESERVATION BOARD

Location: Austin, TX

Posted Jul 31, 2025

Electronically (including cell phones):* TXSPB.formstack.com/forms/tx\_state\_app. Invoice customers for purchases made via Purchase Order and assists with…

Customer Service Agent

Company: SIXT USA

Location: Houston, TX

Posted Jul 31, 2025

Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United…

SERVER- CARPENTER HALL

Company: Carpenter Hotel

Location: Austin, TX

Posted Jul 31, 2025

Present menus to patrons and answer questions about menu items, making recommendations upon request. Reporting to the F&B General Manager, the Server will…

Day/Night Shift Injection Molding Process Technician - Georgetown, TX

Company: Kreate

Location: Georgetown, TX

Posted Jul 31, 2025

Basic understanding of mold construction including types of material and mechanical function. Launch new molds and obtain first piece approval to engineering…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

Related Pages