Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

AWS Cloud Engineer

Company: Maximus

Location: San Antonio, TX

Posted Jul 31, 2025

1+ years of relevant experience and a Bachelor's degree in a related field. 5 years of experience in this field may be substituted in lieu of the degree…

CHEF MGR - Dell Medical - Austin TX

Company: Flik Hospitality Group

Location: Austin, TX

Posted Jul 31, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

Entry Level Sales Reprsentative/Associate

Company: The Layton Agency

Location: Grapevine, TX

Posted Jul 31, 2025

Insurance license required or willingness to obtain one. As an Independent Sales Associate, you will play a crucial role in adjusting your selling strategy to…

Commercial Service Plumber

Company: Ultimate LLC

Location: Dallas-Fort Worth, TX

Posted Jul 31, 2025

Warranty calls all over DFW with a company van provided- when not doing warranty calls, it will be new multi-family projects. 4+ years of Plumbing experience.

Experienced Registered Nurse (RN) - Hiring Event

Company: HCA Houston Healthcare North Cypress

Location: Cypress, TX

Posted Jul 31, 2025

You will provide professional nursing care exercising independent judgment in utilizing the nursing process to assess, plan, implement, and evaluate.

Vehicle Patrol Security Officer - 77095

Company: United Protective Services

Location: Houston, TX

Posted Jul 31, 2025

Must be at least 25 years old with a current drivers license. The general overall duties of this assignment require providing outstanding customer service to…

Software Development Engineer II

Company: GM Financial

Location: Irving, TX

Posted Jul 31, 2025

Bachelor’s Degree in related field or equivalent practical experience preferred. Team members will have areas of strength and some level of specialization, but…

Graphic Designer - Part Time Contract

Company: Cintra US

Location: Austin, TX

Posted Jul 31, 2025

In this role, you'll be responsible for crafting engaging and impactful presentations using PowerPoint and graphic design tools, bringing ideas to life through…

Chef

Company: On The Kirb

Location: Houston, TX

Posted Jul 31, 2025

The ideal candidate will have a strong background in fine dining and restaurant operations, with the ability to create exceptional dishes that delight our…

Financial Analyst, Finance Development Program

Company: Apple

Location: Austin, TX

Posted Jul 31, 2025

In these rotations, FDPs will learn to: - Monitor financial performance, highlight trends, and analyze anomalies - Streamline reporting through the use of…

Cyber Security Analyst

Company: A-1 Personnel of Houston

Location: Houston, TX

Posted Jul 31, 2025

The selected contractor will support key cybersecurity initiatives including SIEM operations, automation, incident response processes, and integration of…

Culinary Chef Instructor - San Antonio

Company: Culinary Institute of America

Location: San Antonio, TX

Posted Jul 31, 2025

Bachelor Degree or equivalent in the field of Culinary Arts, Foodservice Management, Hospitality, Education or a related field.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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