Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Evening Cleaner

Company: Uptown Janitorial

Location: Plano, TX

Posted Jul 30, 2025

Must have a valid drivers license and your own reliable vehicle. These are permanent, part-time positions, all year round.

MEP Project Manager

Company: Rogers Building Solutions

Location: Grapevine, TX

Posted Jul 30, 2025

Talk or hear, both in person and by telephone. Manage teams through all phases of cycle development, including analysis, plan review process, scheduling…

Mold Setter, Injection Molding Dept (Day Shift 5:30 AM - 4:30 PM)

Company: Toyoda Gosei Texas LLC

Location: San Antonio, TX

Posted Jul 30, 2025

Completes small repairs of tools and end of arm tooling. Changes molds as required by production schedule and follows complete instructions when changing tools.

Insurance Agent- Sales, Customer Service

Company: Freeway Insurance Services America, LLC

Location: Dallas, TX

Posted Jul 30, 2025

Personal Lines or Property and Casualty license preferred (but not required). Accurate accounting of all currency transactions as well as timely delivery of…

Management Analyst I

Company: Texas Department of Family and Protective Services

Location: Austin, TX

Posted Jul 30, 2025

Skilled in written and verbal communication, including the ability to explain technical issues in non-technical terms. ·. Full Time/Part Time: Full time.

Mold Setter, Injection Molding Dept (Night Shift 6:30pm to 5:30pm)

Company: Toyoda Gosei Texas LLC

Location: San Antonio, TX

Posted Jul 30, 2025

Completes small repairs of tools and end of arm tooling. Changes molds as required by production schedule and follows complete instructions when changing tools.

Supplemental Registered Nurse

Company: Harris Health System

Location: Houston, TX

Posted Jul 30, 2025

Diploma in Nursing; Graduate from an accredited school of Nursing. The practice patterns of competent generalists are characterized by the application of…

Security Officer - Full-Time, Rotating Shifts

Company: Texas Health Resources

Location: Plano, TX

Posted Jul 30, 2025

Associate's Degree Business Administration, Criminal Justice, Law Enforcement, Security or closely related field preferred. Uniforms and Duty Gear is provided.

Security Officer - Luxury Store

Company: Allied Universal

Location: Austin, TX

Posted Jul 30, 2025

Current driver's license if driving a company- or customer-owned vehicle. Graduate of a Certified Public Safety Academy (military or civilian) or verified work…

Security Officer

Company: Allied Universal

Location: Dallas, TX

Posted Jul 30, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Accountant

Company: Asset Essentials

Location: San Antonio, TX

Posted Jul 30, 2025

_*Bachelor's degree in accounting, finance, or related field*_. Conduct daily cash flow reviews and assist in earnings forecast using quantitative/qualitative…

Assistant Controller

Company: Fagron

Location: Austin, TX

Posted Jul 30, 2025

Bachelor's degree in accounting, Finance, or a related field, minimum of 3-5 years of experience in finance senior roles.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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