Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Construction Estimator/Project Manager- Waterproofing

Company: CHM Weatherguard

Location: Round Rock, TX

Posted Jul 30, 2025

Licensing / Registration / Certification: Valid drivers’ license and clean driving record. Provides timely support to field personnel as required.

Insurance Unit Manager/Supervisor

Company: GEICO

Location: Richardson, TX

Posted Jul 30, 2025

If you have at least one year of supervisory experience in the property and casualty insurance industry- whether in sales, service, claims, or casualty claims-…

Residential Battery Electrician

Company: Base Power Company

Location: Houston, TX

Posted Jul 30, 2025

Base is looking for a Residential Battery Electrician to diagnose and repair field issues, perform installations, rework installs to pass inspections, train new…

Firmware Developer – EC & UEFI Developer

Company: Quest Global

Location: Houston, TX

Posted Jul 30, 2025

Ability to understand technical specifications, data sheets, and develop firmware solutions based on requirements. Knowledge in ARM embedded architecture.

Trading IT Business Analyst

Company: Uniper

Location: Houston, TX

Posted Jul 30, 2025

Actively identify, report, promote, own and implement system improvement ideas. The candidate will play a key role in supporting the Trading business users, be…

Cybersecurity Analyst

Company: Riot Platforms

Location: Austin, TX

Posted Jul 30, 2025

Improve data collection and analysis for strategic alignment with security monitoring strategy. Perform forensic analysis on endpoints, cloud environments, and…

Bakery Chef

Company: Texas Medical Center

Location: Houston, TX

Posted Jul 30, 2025

Collaborate with the kitchen team to create new recipes and menu items. Assist with inventory management and ordering of ingredients.

Data Scientist

Company: Leidos

Location: San Antonio, TX

Posted Jul 30, 2025

Support the analytics and assessment team in the construction and modification of research design. Stay current on emerging data science techniques and tools…

Data Scientist

Company: Leidos

Location: San Antonio, TX

Posted Jul 30, 2025

We're the tech company everyone calls when things get weird. Support the analytics and assessment team in the construction and modification of research design.

Custodian

Company: Prairie Farms Dairy, Inc.

Location: Dallas, TX

Posted Jul 30, 2025

The custodian will be responsible and accountable for supporting daily plant operations by ensuring continual cleanliness and housekeeping of the plant facility…

Field Service Technician

Company: Authority HVAC

Location: Houston, TX

Posted Jul 30, 2025

Must be able to successfully complete a criminal background check, drug test, and driver’s license check. Responding to Customer Service Requests (service calls…

Project Manager, Problem Integrity Operations

Company: Meta

Location: Austin, TX

Posted Jul 30, 2025

2+ years of experience in an operational/strategic role within a technology, policy, analytical or operations field or equivalent consulting experience.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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