Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Sales Associate

Company: Lilly Pulitzer

Location: Houston, TX

Posted Jul 28, 2025

Drive sales by providing an exceptional service while utilizing product knowledge, market trends, personalized outreach, and active listening/communication to…

C++ Software Engineer

Company: eTeam Inc.

Location: Irving, TX

Posted Jul 28, 2025

Able to convey technical concepts to non-technical audiences. Educate others (technical and non-technical) on areas of expertise. 3+ years of python experience.

CNC Machinist / Set-Up (Intermediate)

Company: McDowell and Company

Location: Richardson, TX

Posted Jul 28, 2025

High school diploma or GED required; technical training or trade certification preferred. Read and interpret *engineering drawings, GD&T*, and manufacturing…

Construction Project Manager

Company: McCoy-Rockford Inc

Location: Austin, TX

Posted Jul 28, 2025

Coordinate project management activities with schedules for client, architects, engineers, designers, general contractors, manufacturers, and state and local…

Customer Order Management

Company: TS Moto

Location: San Antonio, TX

Posted Jul 28, 2025

Rep must respond to e-mails and calls in a timely and professional manner. This includes expediting and coordinating timely shipments with our manufacturing…

Spanish Bilingual Customer Service

Company: Foundever

Location: Austin, TX

Posted Jul 28, 2025

Handle inbound customer service calls. Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of…

Call Center Specialist I - Houston, TX-Bi-lingual Preferred

Company: Cenikor Foundation

Location: Houston, TX

Posted Jul 28, 2025

Conduct follow up outbound phone calls and maintain follow up outcomes through client contact and documentation. Demonstrate mission of service to our clients.

Independent Sales Associate

Company: RX Roof LLC

Location: Garland, TX

Posted Jul 28, 2025

As an Independent Sales Associate, you'll be responsible for adjusting your selling strategy to meet sales goals, look for clients through networking and cold…

Trainer/Sales Associate

Company: HireWorks, LLC

Location: San Antonio, TX

Posted Jul 28, 2025

Assist members during their visits by providing warm greetings for each visit, answering their questions, providing proper sauna and workout instructions,…

Journeyman Plumber

Company: Queue Labor

Location: Austin, TX

Posted Jul 28, 2025

Proven experience as a plumber with a valid Journeyman/Journeywoman license or equivalent certification. Use power tools and hand tools to complete plumbing…

Property Manager Accountant

Company: SHOP Companies

Location: San Antonio, TX

Posted Jul 28, 2025

Minimum of BA degree in accounting, finance, or related field. 3+ years of experience working in property accounting, or a related field.

Electrician

Company: DSSI, Inc.

Location: Irving, TX

Posted Jul 28, 2025

Ability to read and interpret blueprints and technical drawings. Install 50 inch monitors in drive thru. Remove current menu board in drive thru.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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