Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

CSR - Customer Service Representative

Company: Activus Connect

Location: Arlington, TX

Posted Jul 28, 2025

_Customer Support_: Serve as the first point of contact for employees' inquiries related to benefits, 401K plans, and payroll matters, health insurance, or…

Residential HVAC Service Technician (1-3 years exp Required)

Company: Altruistic AC

Location: Austin, TX

Posted Jul 28, 2025

Valid driver’s license with a clean driving record. Troubleshoot, diagnose, and repair heating, ventilation, and cooling units – inclusive of mechanical and…

Cybersecurity Analyst - Irving, Texas

Company: WebTPA

Location: Irving, TX

Posted Jul 28, 2025

Participate in calls and meetings as requested with clients and leadership and serve as a Subject Matter Expert reading and reporting data in order to make…

Staff Accountant

Company: SIL International

Location: Dallas, TX

Posted Jul 28, 2025

Bachelor’s Degree, preferably in Accounting or Business Administration, but experience in the field will be considered. $55,000- $65,000 per year.

Electrician

Company: City of Sugar Land, TX

Location: Sugar Land, TX

Posted Jul 28, 2025

Valid Texas driver’s license. Valid license as an Electrician Apprentice in accordance with the Texas Department of Licensing and Regulations is required.

Driver Manager

Company: Groendyke Transport

Location: Houston, TX

Posted Jul 28, 2025

2+ years management experience / Valid Driver's license. Use company tools to perform periodic driver reviews. High School Diploma or equivalent.

Perioperative Registered Nurse

Company: STARS Plastic Surgery

Location: San Antonio, TX

Posted Jul 28, 2025

Registered Nurse, licensed to practice in the state of Texas. Accepts responsibility and accountability for own actions. Staffing and patient needs change.

Electrical Project Manager

Company: Beckett Electrical Services

Location: Austin, TX

Posted Jul 28, 2025

Problem Solving: Identify potential project risks and develop contingency plans. Documentation & Reporting: Maintain accurate project documentation, including…

Sr. Accountant

Company: City of Sugar Land, TX

Location: Sugar Land, TX

Posted Jul 28, 2025

Texas Class C driver's license. Bachelor’s degree in accounting, Business, Finance, or a related field from an accredited college or university.

Armed Security Guard - Front Desk

Company: Allied Universal

Location: San Antonio, TX

Posted Jul 28, 2025

A valid driver's license will be required for driving positions only. Provide customer service to clients and visitors at the front desk by carrying out…

Laborer/Helper

Company: Tri Con Works, LLC

Location: Dallas, TX

Posted Jul 28, 2025

Basic knowledge of construction tools. Be willing/able to travel in/out of state with NO restrictions. The right candidates will assist in various tasks on…

Restaurant Kitchen Equipment Service Technician- Performance Bonus! 5 weeks PTO (Austin, TX)

Company: Whataburger

Location: Austin, TX

Posted Jul 28, 2025

Valid driver’s license with liability insurance, a good driving record and a satisfactory background check is required. Consistent 50-hour work week year-round.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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