Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Registered Nurse (RN)

Company: Confidential

Location: Dallas, TX

Posted Jul 24, 2025

Perform administrative duties such as answering phones, monitoring emails, facilitating communication between the patient and the Senior RN or the MD,…

Electrician

Company: Queue Labor

Location: Austin, TX

Posted Jul 24, 2025

Candidates must have a valid *TDLR license*, a *clean background*, and at least *5 years of commercial electrical experience*. Own *hand tools* and full *PPE*.

Bioinformatics Programmer II - Genomics of Fusion Oncoproteins

Company: Baylor College of Medicine

Location: Houston, TX

Posted Jul 24, 2025

Apply and/or develop appropriate statistical, machine learning, or computational analysis methods for large genomics datasets. Two years of relevant experience.

TSDS Data Analyst

Company: EDUCATION SERVICE CENTER, REGION 20 [ESC-20]

Location: San Antonio, TX

Posted Jul 24, 2025

Major in education, information systems, data science, or a related field preferred. Proficiency in data analytics tools and methods for developing insights,…

Electrician

Company: CGS Global

Location: Houston, TX

Posted Jul 24, 2025

Strong proficiency with hand tools, power tools (saws, drills), machinery (conduit cutters), and diagnostic tools such as multimeters and tubing benders.

Information Security & Compliance Analyst

Company: Arcosa, Inc.

Location: Dallas, TX

Posted Jul 24, 2025

They will work collaboratively with internal audit and technical teams in the design and implementation of IT controls.

Marketing Coordinator

Company: Confidential

Location: Irving, TX

Posted Jul 24, 2025

Bachelor's degree in marketing or business-related field. At least 1-3 years experience designing marketing strategy/plans aligned with to go-to-market and…

Registered Nurse II - Cardiac Cath Lab

Company: Houston Methodist Cypress Hospital

Location: Cypress, TX

Posted Jul 24, 2025

RN - Registered Nurse - Texas State Licensure - Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND.

PROPERTY MANAGER

Company: Price Realty Management Corporation

Location: Austin, TX

Posted Jul 24, 2025

Sound knowledge of on-site maintenance requirements including experience with vendors and contractors. Responsible for maintaining the physical and financial…

Substitute Teacher K-12

Company: Scoot Education

Location: Houston, TX

Posted Jul 24, 2025

While pay varies based on certification, school, and the assignment, we strive to pay some of the highest rates among substitute providers.

Culinary Development Chef

Company: ADAIR CONCEPTS

Location: Houston, TX

Posted Jul 24, 2025

The Culinary Development Chef will assist the Culinary Director, Area Directors, Kitchen Managers and Restaurant GM’s in maintaining food quality, food cost,…

Solutions Architect

Company: Verizon

Location: Houston, TX

Posted Jul 24, 2025

Being an integral part of a team to identify and qualify business opportunities and develop the strategy to resolve technical matters.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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