Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Financial Controller

Company: Flasher Equipment Company

Location: San Antonio, TX

Posted Jul 24, 2025

Bachelor’s degree in Accounting, Finance, or related field (CPA or CMA preferred). Oversee tax planning and compliance across federal, state, and local levels.

Entry Level Field Sales Associate - Weekly Pay

Company: Rhino Roofing & General Contracting, LLC

Location: Richardson, TX

Posted Jul 24, 2025

*Tech-Savvy Learners*: Basic computer skills and a willingness to learn new tools. Actively engage with residential homeowners to generate leads in your…

Global Cloud Practice Architect, Workspace

Company: Google

Location: Austin, TX

Posted Jul 24, 2025

You will orchestrate across numerous contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder…

Mid level Data Analyst

Company: Rackera Inc

Location: Dallas, TX

Posted Jul 24, 2025

Familiarity with data visualization tools such as Tableau is preferred. Develop and maintain dashboards using tools such as Tableau to visualize data…

Janitor Supervisor

Company: Regal Cinemas, Inc

Location: San Antonio, TX

Posted Jul 24, 2025

Abide by all federal and state laws with regards to breaks and/or meal periods. Evaluate relevant information, recognize alternatives, reach conclusions based…

Data Analyst

Company: NTT DATA

Location: Dallas, TX

Posted Jul 24, 2025

They bring technical expertise to ensure the quality and accuracy of that data, then process, design and present it in ways to help people, businesses, and…

Chef de Cuisine

Company: Kalahari Resorts & Conventions

Location: Round Rock, TX

Posted Jul 24, 2025

401(k) matching, paid time off, and holiday compensation. Oversee labor management, inventory, cost control, and compliance with food and health safety…

Seasonal Operations Specialist

Company: Go! Retail Group

Location: Austin, TX

Posted Jul 24, 2025

Required to handle daily inbound calls and emails for multiple businesses. Review reporting as needed to look for trends, resolve customer needs and identify…

Customer Service & Loan Specialist

Company: Payment 1 Financial

Location: Austin, TX

Posted Jul 24, 2025

A valid driver’s license & access to a dependable vehicle. Assist with account management and recovery processes, including collection calls.

Solar Site Manager

Company: Spark Power

Location: Houston, TX

Posted Jul 24, 2025

Valid driver's license and clean driving record. You will be responsible for leading site-level safety initiatives, supervising field technicians, ensuring…

Retail Sales Associate

Company: King Ranch

Location: San Antonio, TX

Posted Jul 24, 2025

Promote and answer questions about the history of King Ranch to customers. Accurately and efficiently complete all sales transactions and maintain proper cash…

Janitor

Company: Regal Cinemas, Inc

Location: San Antonio, TX

Posted Jul 24, 2025

Abide by all federal and state laws with regards to breaks and/or meal periods. Evaluate relevant information, recognize alternatives, reach conclusions based…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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