Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Plumbing Apprentice - Service

Company: Belknap Plumbing Systems

Location: Houston, TX

Posted Jul 21, 2025

Growing Plumbing service and construction company is in need of licensed service apprentice. Service is performed throughout the Greater Houston area.

Site Development Project Manager – Civil Engineer (PE Required)

Company: Agency 8

Location: Austin, TX

Posted Jul 21, 2025

Registered Professional Engineer (PE) in Texas or transferable license. Bachelor’s degree in Civil Engineering or related field.

Registered Nurse Operating Room Circulator

Company: Baylor Surgicare

Location: Dallas, TX

Posted Jul 21, 2025

Active RN license in the state. Graduate of an accredited RN School of Nursing. The Circulating RN will be responsible for positioning the patient, prepping the…

Project Superintendent -**OFFERING SIGN ON BONUS**

Company: Intex Electrical Contractors, Inc.

Location: Dallas, TX

Posted Jul 21, 2025

Work will consist of installation, alterations, additions and/or repairs of electrical systems, conductors and associated materials and equipment within the…

Senior HVAC Service Tech- Houston, TX

Company: ARS-Rescue Rooter

Location: Houston, TX

Posted Jul 21, 2025

Valid driver’s license & clean driving record. Troubleshoot, service, and repair residential HVAC systems with the support of full training, professional tools,…

Part Time Sales Associate

Company: Burn Boot Camp Lakeway, TX

Location: Lakeway, TX

Posted Jul 21, 2025

Able to capture content for social media and has a solid understanding of social media. Strong user of MS Office products, especially Excel.

Automotive Regional Sales Manager

Company: Continental Warranty Inc.

Location: Houston, TX

Posted Jul 21, 2025

Develop and aggressively grow direct relationships through prospecting, cold calls (in person visits) and relationship development.

Polisher/Finishing

Company: Viva Railings, LLC

Location: Lewisville, TX

Posted Jul 21, 2025

High school diploma or equivalent; additional vocational training in a relevant field is a plus. VIVA Railings leads the industry in innovation, designing…

Senior Carpenter – AGC Home Remodeling (Austin, TX)

Company: AGC Home Remodeling

Location: Austin, TX

Posted Jul 21, 2025

*Personal truck* is preferred but not required. If you’re ready to take your carpentry career to the next level with a company that values craftsmanship and…

Sous Chef

Company: Vitol

Location: Houston, TX

Posted Jul 21, 2025

Providing a friendly and highly professional environment at all times with employees and coworkers; ensure all employees feel welcome in the Bistro and receive…

TxDMV - Customer Service Representative

Company: TEXAS DEPARTMENT OF MOTOR VEHICLES

Location: Austin, TX

Posted Jul 21, 2025

A valid Class "C" driver's license is required. Your job will be to provide customer service to the citizens of Texas by answering calls and emails in the TxDMV…

Single Family Energy Rater

Company: Tempo, Inc.

Location: Austin, TX

Posted Jul 21, 2025

Push any field related issues to Field Managers and Project Managers. Be active in online social communication such as Slack.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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